Operating Guide

GEN-10P USER MANUAL REV0819 Page 15 of 22
WARRANTY EXCLUSIONS
This warranty does not cover the following repairs and equipment:
NORMAL WEAR
Generator needs periodic parts and service to perform well. This warranty does not
cover repair when normal use has exhausted the life of a part or the equipment as a
whole.
INSTALLATION, USE AND MAINTENANCE
This warranty will not apply to parts and/or labour if this generator is deemed to have
been misused, neglected, involved in an accident, abused, loaded beyond the
generator’s limits, modified and installed improperly. Normal maintenance such as
spark plugs, air filters, adjustments, fuel system cleaning and obstruction due to
build-up is not covered by this warranty.
OTHER EXCLUSIONS
This warranty excludes:
- Maintenance services cost.
- Expedited freight costs.
- Cosmetic damage such as paint, decals, etc.
- Problems caused by accidents, improper storage, handling and shipping.
- Accessory parts such as starting batteries, fuses, spark plugs, and storage
covers.
- Failures due to acts of God and other force majeure events beyond the
manufacturer’s control.
- Problems caused by parts that are not from the original manufacturer.
OWNER’S RESPONSIBILITY UNDER LIMITED WARRANTY:
Strict adherence to the maintenance checks and with proof of scheduled
maintenance history is required by an authorised agent or qualified mechanic.
It is the consumer’s responsibility to deliver the machine in question to our
service premises or to the premises of our appointed agent at the consumer’s
expense for replacement or repair as applicable. Maintenance services are not
covered under warranty.