User guide

17TROUBLESHOOTING
MAKERWARE WINDOW
The following error messages could appear in the main MakerWare window during operation:
Error Message Description
Print failed.
See MakerWare log for more information.
This error message appears when:
• A print is cancelled before completion.
• The MakerBot Replicator 2X is
disconnected from the computer where
MakerWare is running during a print via
USB. Check the USB connection between
the MakerBot Replicator 2X and the
computer.
• Conveyor, the background service, is
unavailable. To restart Conveyor, go to
the Service menu and select “Restart
Background Service.”
Service Error.
No connection to the background service.
This error message appears when:
• You try to print an object while the
background is unavailable.
• You try to export a le while the
background service is unavailable.
To restart Conveyor, the background service:
1. Go the Services menu.
2. Select Restart Background Service.
There are unnished exports in progress.
Closing MakerWare will prevent these les
from being placed in the correct directory.
• Select Cancel to keep MakerWare open
and running until the export completes.
You can then quit MakerWare again.
• Select Close MakerWare to close
MakerWare without nishing the export.
Error Saving [le name and location].
Unable to open le for writing.
This message appears when you try to save
a le to a location that is read-only.
Try saving to another location.
MAKERBOT MAKERWARE ERROR MESSAGES CONTINUED