User guide

16
MAKERBOT MAKERWARE ERROR MESSAGES
MakerWare displays error messages to help you avoid potential problems and diagnose
existing problems.
INSTALLATION
The following error message could appear during installation of MakerBot MakerWare:
Error Message Description
The installation failed.
The installer encountered an error that
caused the installation to fail. Contact the
soware manufacturer for assistance.
This message appears when installation is
not successful.
Perform the installation steps again. If the
installation fails again, collect as much
information on the failure as you can and
open a Support Ticket by emailing
[e-mail].
Your operating system may not recognize
the drivers MakerWare is installing because
they are specic to MakerWare and to your
MakerBot Replicator 2X. Select “OK” to allow
MakerWare and its device drivers to install.
STARTUP
The following error messages could appear when you open MakerWare:
Error Message Description
Background Service Unavailable.
The background job management service
is not available. Please go to Services ->
Restart Background Service. For more help,
please visit http://www.makerbot.com/
support or email [e-mail]
Conveyor, the background service that
manages print jobs and your computer’s
connection to your Replicator 2X, is
not running. This service is required by
MakerWare.
To restart Conveyor:
1. Go the Services menu.
2. Select Restart Background Service.