Troubleshooting guide

3D Printer Guide Makerbot Replicator 2X
24 | P a g e
Troubleshooting
MakerWare
MODEL NOT AT THE SCALE WHEN OPENING FILE IN MAKERWARE
Check to ensure your 3D model was defined in mm
OCCASIONALLY WHEN OPENING MAKERWARE, A Background Service Unavailable or
No Connection to Background Service notification pops up.
in MakerWare, go to the “Services Menu” and select “Restart Background Service”.
FOR OTHER ISSUES GO TO:
http://www.makerbot.com/support/makerware/troubleshooting/
MakerBot Troubleshooting
OBJECTS DO NOT STICK TO THE BUILD PLATE:
1) Clean the build plate (wipe off with a towel) and check the film on the build plate for
bubbles, if there are bubbles, try moving the model in MakerWare to a different
location or change the film on the build plate
2) Increase build plate temperature by increments of five degrees in the printing
properties of MakerWare.
3) Try adding a raft to your model in MakerWare print properties.
4) Level the build plate (see below).