User manual

TROUBLESHOOTING 38
PROBLEM SOLUTION
Screen does not respond to
touch.
The control panel screen on the MakerBot Replicator+ is not
a touchscreen. Turn the dial to scroll through the available
options on the screen. Press the dial to select.
The plate leveling routine does
not result in a level build plate.
The assisted leveling routine depends on a clean, flat plate and a
clean extruder nozzle. Plastic debris on the build plate or nozzle
can interfere with the extruder sensor.
Filament breaks between the
spool and the Smart Extruder+.
Open the filament drawer and ensure that the filament unwinds
counterclockwise. Check that the filament guide tube is not
twisted or bent. Make sure to unload the filament le in the Smart
Extruder+ before reloading.
The Smart Extruder+ is installed,
but the MakerBot Replicator+
does not recognize it.
Remove the Smart Extruder+ and run the extruder attachment
script by going to Extruder > Attach Smart Extruder Now.
Print files don’t appear in USB
storage.
Make sure that your print files are in the appropriate format. Print
files for the MakerBot Replicator+ must have a .makerbot file
extension. Also, make sure that the USB drive is formatted to
FAT32. USB drives that are formatted to NTFS will not be visible.
If these solutions don’t solve your issue, or if you are having a problem that doesn’t appear here,
please visit makerbot.com/support.