Owner's Manual

WARRANTY
WARRANTY CONDITIONS
Magnum Bikes offers a one year limited manufacturer's warranty from the date of purchase as listed below.
This warranty covers any manufacturer’s defective components and does not cover parts that fail due to wear & tear or negligent and neglectful use
of the product.
• 1 year warranty on the electric bicycle frame
• 1 year warranty on all electronic components including battery, motor, controller, and display.
 If material failure due to manufacturing defects occur during this period,
 Magnum Bikes will warranty the e-bike in one of the following ways at our discretion:
• Free repair of the product
• Free exchange of the goods in whole or in part against an equivalent article. If the original product is discontinued or
not available a successor model can be provided.
Note: Any articles or parts which have been replaced automatically become the property of Magnum Bikes.
The warranty will be void in the following cases of damage to the product:
• Abusive or improper handling (eg operating errors, mechanical damage, incorrect operating voltage, faulty storage,
improper connection, or faulty installations).
• Excessive environmental influence (moisture, heat, overvoltage, dust, etc.)
• Failure to observe any of the specified safety precautions in this manual.
• Failure to observe the operating instructions and / or recommended maintenance schedule.
• Use of force (eg impact, fall)
• Unauthorized attempts to repair the product without prior written consent by Magnum Bikes. Maintenance by a third
party that is not authorized by Magnum Bikes.
• Commercial use of the product.
• Defects due to normal wear and tear, unless Magnum Bikes voluntarily provides goodwill service within the first year.
Removal or alteration of the frame number, serial number or any safety label attached to the product, will void the
warranty.
Magnum Bikes will, by its own discretion, analyze every warranty claim on a case by case basis to decide if the claim is
valid or not.
All warranty claims should be submitted to the Magnum Bikes e-mail [e-mail] together with the
necessary documentation and a clear description of the fault as well as contact information of the party submitting the
claim for follow up.
For any questions regarding the 1 year limited manufacturer's warranty please contact us by email or telephone.
Magnum Bikes Inc
629 S State Street Unit A
Phone: (323) 375-2666
E-Mail: [e-mail]
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