Roben-3 User Manual Thunderbolt™ to PCIe Expansion & PCIe to PCIe Expansion ROBEN-3
Magma Contents Preface .................................................................................................................................... 4 Advisories ............................................................................................................................ 4 Safety Instructions ................................................................................................................ 5 Chapter 1 Introduction ........................................................
Magma 3TM (3 Slot Thunderbolt – Mac mini) ..................................................................................... 31 Lockable ILok ..................................................................................................................... 34 Installation of ILok Security Lock .......................................................................................... 34 Roben 3 PCI Express® Expansion ......................................................................................
Magma Preface Advisories Five types of advisories are used throughout this manual to provide helpful information, or to alert you to the potential for hardware damage or personal injury. NOTE Used to amplify or explain a comment related to procedural steps or text. IMPORTANT Used to indicate an important piece of information or special “tip” to help you CAUTION Used to indicate and prevent the following procedure or step from causing damage to the equipment.
Magma Safety Instructions Always use caution when servicing any electrical component. Before handling the Magma Expansion chassis, read the following instructions and safety guidelines to prevent damage to the product and to ensure your own personal safety. Refer to the “Advisories” section for advisory conventions used in this manual, including the distinction between Danger, Warning, Caution, Important, and Note. § Always use caution when handling/operating the computer.
Magma Protecting Against Electrostatic Discharge Electrostatic Discharge (ESD) Warning Electrostatic Discharge (ESD) is the enemy of semiconductor devices. You should always take precautions to eliminate any electrostatic charge from your body and clothing before touching any semiconductor device or card by using an electrostatic wrist strap and/or rubber mat. Static electricity can harm system boards.
Magma Chapter 1 Introduction The ROBEN-3 is available in FIVE model configurations that include Thunderbolt™ and native PCI Express host computer connection options. It has the potential to house three-full length, full-height Peripheral Component Interconnect Express (PCIe) cards. There are three different ROBEN-3 models offering unique features for full customization. The ROBEN-3 basic model offers the potential of (2) 5.25-in expansion bays, while the ROBEN-3 storage model offers (8) 2.
Magma Additional Chassis Features Two (2) 5.
Magma Expansion Board and Backplane PCI Express Features • • • Supports three full-length cards Physical connectors are x16 Each slot is x8 Gen 2 Thunderbolt Features • • • • High-speed Thunderbolt connection – 10Gbps Dual channel, with support for PCIe and DisplayPort protocols Automatic power-up control by computer Daisy-chain or end-point device Roben 3 | Chapter 1 Introduction 9
Magma 24 Lanes Available for 3 PCIE slots Roben 3 – Thunderbolt Specifications Item Technology Backplane Interconnect Bandwidth Host Connection Cable Enclosure System Cooling Power Supply Options Environmental MTBF Regulatory Compliance Supported Operating Systems Warranty Description PCI Express Bus Specification Revision 2.0 PCI Local Bus Specification Revision 2.3 PCI Bridge Architecture Revision 1.2 (3) available full length/full height expansion slots, X8 PCIe Gen 2.
Magma Pre-Installation Information Before using the Magma Expansion chassis you should perform the following steps: Inventory the shipping carton contents for all of the required parts Gather all of the necessary tools required for installation Read this manual • • • Tools Required for Installation To complete the installation of the Magma product you will need a Phillips-head screwdriver and ESD wrist strap to prevent electrostatic discharge.
Magma 3TX (3 Slot Thunderbolt – Expansion Only) Qty 1 1 1 set Item Power Cord Thunderbolt Interface Card (Installed) Rackmount Kit (Optional).
Magma Open Enclosure Loosen the thumbscrew that retains the top cover of the chassis and slide the lid towards you as shown below: Install Thunderbolt Interface card The thunderbolt Interface card is already installed for this model. No need to install the Thunderbolt Interface card If you need to replace or install a Thunderbolt Interface card, go to Thunderbolt Interface card Installation on page 19.
Magma Remove slot covers and install PCIe cards. Make sure that all cards are fully seated in their connectors. When correctly seated, there will be a firm resistance when you pull up gently on the card. To keep the cards in place, secure them in the enclosure with their retaining screws. After securing the cards verify that they do not touch each other. Extra Power Some PCIe cards require extra power. There are four 4-pin Molex AUX power connectors that can be used for providing extra power to cards.
Magma High Power PCIe card installation High Power PCIe cards also known as High End PCIe cards such as GPUs and other similar type of card requires an additional power (or AUX Power) to operate. Most of these High power PCIe cards have an auxiliary power adapter cables that are included with it when you buy them. If it is not available, there are 6-pin PCIE connectors built in to the power supply that can be used to provide power to your GPUs or High Power PCIe cards.
Magma Plug-in Power Cord NOTE If at all possible, plug all power cords from the expansion chassis and your host computer into a shared power strip, preferably one that has surge and noise suppression circuitry built into it. 1. Plug in power cord to Roben-3. Make sure the Power Switch on the power supply is turned OFF. 2. 3. Turn power supply switch to ON position. Two green LED on the Interface card are illuminated. No LEDs are illuminated on the backplane.
Magma Connect Thunderbolt Cable Attach Thunderbolt cable into either top or bottom port on the Roben-3. Plug in Display Monitor, DVI/HDMI, or Display. If no display will be used, you can daisy chain other Thunderbolt devices. Plug in the other end of the Thunderbolt cable to the Thunderbolt port on the computer. Connect the Thunderbolt cable to one of the ports on the back of Roben 3 and connect the other end of the cable to the Thunderbolt port on the computer.
Magma Verify Connection 1. You should see four (or Five) Green LEDS illuminated on the interface card and three on the backplane. For more information on LEDs go to Thunderbolt Interface Card LEDs on page 19 and Backplane LED on page 20 Hardware LEDs Thunderbolt Interface card LEDs IMPORTANT If you are only seeing Two Green LEDs that are illuminated on the Thunderbolt Interface card after the Magma Roben-3 is turned on, this indicates that there a hardware failure within your expansion unit.
Magma Backplane LED IMPORTANT If you are only seeing One or Two Green LEDs that are illuminated on the Backplane after the Magma Roben-3 is turned on, this indicates that there a powers supply problem or the standbypower cable is not attached to the interface card.
Magma Link and Activity LEDs IMPORTANT If you have PCIE cards installed in the PCIe slot(s) and none of the Link UP LEDs are illuminated this means that you either have a defective PCIE card or the PCIE card that is not seated all the way in the PCIE slot.
Magma Standby-power Cable IMPORTANT Make sure the standby-power cable is connected to the backplane and Thunderbolt Interface card. If the Thunderbolt Interface card fails to turn ON you could be having a bad Thunderbolt Interface card, faulty backplane or a defective standby-power cable / wires.
Magma Thunderbolt Interface Card Installation If you need to replace the thunderbolt Interface card follow these steps: 1. 2. 3. 4. Turn off the Expansion chassis first. Disconnect the power cord. Disconnect the Thunderbolt cable from Expansion chassis or from computer. Unplug the Interface power cable from Thunderbolt Interface card. Unscrew to remove the interface card. Plug-in the Thunderbolt Interface card in PCIE slot#0. This is the designated slot for the interface card.
Magma Internal Front Fan (Control Settings) Some PCI Express cards produce substantial heat and must be cooled properly to eliminate over heating problem. One Fan is located in the front of the enclosure to provide cooling required for the hottest PCI Express Cards. Some graphics cards GPU's require these fans to be at full capacity to prevent over-heating. As safety measure, Magma provides ROBEN-3 with the fan functioning at full speed (MAX). However, noise is a concern for many applications.
Magma Daisy Chaining Here’s an example of a Daisy Chain Configuration of 6 Roben-3T Expansion units IMPORTANT For best performance, it is recommended that Roben-3be the first device in the Thunderbolt Daisychain. Attaching Displays You can use an appropriate Display Port connector to add a Display Port, HDMI, DVI, or VGA Display. The Display Port connector can plug into the other Thunderbolt port on Roben-3 Make sure your display is plugged in and the appropriate adapter is connected.
Magma 3TS (3 Slot Thunderbolt – Storage) Chassis Features 1. 2. Eight (8) 2.5” hot swap drive bays Supports up to eight (8) SATA/SAS HDD or SSD drives. Part List Qty Item 1 Thunderbolt Interface card (Installed) 1 Power Cord 8 Drive Trays (Installed) 2 SAS Cable (Installed) 32 3mm Centering Screws for Drives (32 quantities) 1 set Rackmount Kit (Optional). For Roben Roben-3 Rackmount model, see page 53 Thunderbolt Cable, Controller card and Drives (SATA/ SSD) are not included. We recommend the standard 2.
Magma Drive Installation Install the disk drives first. Remove drive tray from the storage bay.
Magma Controller Card Installation Use a disk controller card that can support 8 drives. We recommend using Areca Controller card or a PCIe controller card that is supported by Windows Operating system and Apple Mac OS X. And has an Apple Thunderbolt compatible driver. Below are pictures of two Arecas PCIe Controller cards. 1. 2. 8-port Controller card support 8 drives. 4-port Controller card support 4 drives.
Magma 1. Connect the SAS / SATA Cable to controller card. a) If you have four drives installed you have to connect one SAS / SATA Cable to controller card. b) If you have 8 drives, connect two SAS / SATA cable. NOTE: When installing four drives make sure to place them in one-bay location. The storage bays are divided into two or four drives per bay. 2. Plug-in controller card in any available PCIe slots and secure it. 3. See Chapter for Hardware and Software Configuration Plug-in Power Cord 1.
Magma 2. 3. Turn power switch to ON position. Thunderbolt expansion unit goes into stand-by mode when the power supply is turned ON. Two green LEDs on the Interface card are illuminated. No LEDs are illuminated on the backplane. Thunderbolt Card Installation Roben-3T (Thunderbolt 3 Slot PCIe expansion) + 8 Drive Bays comes with Thunderbolt Interface card installed. If you need to install a Thunderbolt Interface card go to Thunderbolt Interface Card Installation on page 22 for instructions.
Magma 2. Connect the other end of the cable to host computer via thunderbolt port Powering on and powering off the unit Roben-3 will automatically turns ON when the computer is turned ON. A White light located on the front panel will shine when the expansion chassis is ON. Roben-3 will automatically turn OFF when the computer is turned OFF or goes into Standby mode. A. Two green LEDs on the Interface card are illuminated. B. No LEDs are illuminated on the backplane Verify Connection 2.
Magma 3TM (3 Slot Thunderbolt – Mac mini) Additional Chassis Features 1. 2. 3. 4. 5. 6. 7. Mounting bracket for internal housing of Mac mini (Mac mini sold separately). Mac mini connectivity provide to front and rear panels. Rear panel: 2 USB 3.0, 1 Gb Ethernet, 1 HDMI. Front panel: 2 USB 3.0, 1 Firewire, 1 Audio in, 1 Audio out, power on/off button. Lockable iLok secure location using one of the front panel USB ports (lock sold separately. Single power cord for expansion slots and Mac mini.
Magma 2. Connect all Audio Cable, 4 USB Cables, HDMI cable, and Firewire cable, Ethernet Cable, Thunderbolt Cable and Power to Mac mini. 3. Place the Mac mini inside the chassis as shown from the picture below. Position the Mac mini where all cables are facing towards the front end. 4. Put the bracket to secure Mac mini.
Magma Install Thermal Pad Go to page 56 for instructions on how to install Thermal pad. Connect Cable 1. 2. Connect the thunderbolt cable to thunderbolt port on the back of the unit. Connect the other end of the Thunderbolt cable to Mac mini thunderbolt port. Plug-in Power Cord Connect the power cord to the power receptacle on the back of the unit. The Mac mini does not have a Rocker On/Off switch on the back of the unit.
Magma Lockable ILok This is another feature of Roben 3 Mac mini that allows you to lock your valuable application or plug-in licenses right to the chassis. The Ilok security housing is located on the front panel USB port as shown from the picture below. IMPORTANT The ILok security lock is sold separately and it comes with an installation guide. Installation of ILok Security Lock 1. Using a flat screwdriver, push the metal tab to remove from the notch as shown from the picture below. 2.
Magma 3. Mount ILok Security lock 4. Push the key and rotate counter clockwise until it stops as shown from the pictures below. 5. Pull the Key out.
Magma Roben 3 PCI Express® Expansion Ideal connection for small, local networks that require high-speed PCIe connectivity. The ROBEN-3 PCI Express Expansion is available in two model configurations. A standard PCI Express Expansion model that offers the potential of (2) 5.25-in expansion bays and can accommodate three-full length, full-height Peripheral Component Interconnect Express (PCIe) cards. The PCIExpress Expansion-Storage model offers (8) 2.5inch hot swappable bays.
Magma How it Works Features: • • • • • • • High-speed x8 PCI Express connection Low profile bracket provides for easy installation in low profile computers Easily visible LEDs indicate correct installation and PCIe link width Low power consumption - less than 4 Watts LEDs show status of connection for quick debug- reset indicator, clock indicator, link width indicator Supports Spread Spectrum Clocking, LOS (Loss of Signal), LOL (Loss of Lock Indicator) Low Latency and Low Jitter Benefits: • • • • • • •
Magma Roben 3 – PCI Express Specifications Item Technology Backplane PCIe Link Cards Interconnect Bandwidth Physical Characteristics Cable Enclosure System Cooling Power Supply Options Environmental MTBF Regulatory Compliance Supported Operating Systems Warranty Description PCI Express Bus Specification Revision 2.0 PCI Local Bus Specification Revision 2.3 PCI Bridge Architecture Revision 1.2 (3) available full length/full height expansion slots, X8 PCIe Gen 2.
Magma 3PX2 (3 Slot iPass Expansion –Gen2) Part List Qty 1 1 1 1 1 set Item Expansion Interface card (Installed) Power Cord Ipass Cable Host Interface card Rackmount Kit (Optional). For Roben-3 Rackmount model, see page 53 Computer is not included. This model cannot be connected to laptop. It uses an Ipass cable that plugs into a Host Interface card which is installed in a PCIE slot of a motherboard Host Computer (Desktop, PC, Workstation, Sever, and similar form factors).
Magma Installation Expansion Interface Card Installation By default the Expansion Interface card is already installed for this model. No need to install the Expansion Interface card. Host Interface card (HIF), is the same exact card as the EIF only that its SW1 switch is set to “ON=EXP.” The expansion system will NOT function if SW1 is set to OFF=HOST. If you need to replace or install an Expansion Interface card follow these steps. 1. 2. 3. 4. Turn off the Expansion chassis first.
Magma Host Interface card Installation Begin the installation of your PCI Express (PCIe) host card by first powering down your computer. The PCIe host card is a “half-height,” x8-capable PCIe card mounted to a “full-height” bracket as shown below. For low profile case applications, you may need to change the mounting bracket to the low profile bracket that shipped with your system. This is done by removing the screws that hold the card to the bracket.
Magma 3. Insert the PCI Express host card into a vacant x8 (or x16) PCIe slot by gently pushing the card until it is firmly seated. Then secure the card to the slot with a mounting screw. Connect Ipass Cable Proper way of connecting the Ipass cable to Interface card, see pictures below. 1. Connect the Ipass cable to Expansion port on the back of the unit.
Magma 2. Connect the other end of the cable to host computer via Host Interface card. To Disconnect Ipass Cable 1. 2. Pull the green tab while slowly pulling out the cable from the interface card. Failure to do so can break the connector inside the interface card, which can cause the system to malfunction. Plug-in Power Cord 1. 2. Connect the power cord to the power receptacle on the back of the unit. Before connecting the power cord make sure to turn off the switch.
Magma To Turn Off (Always power down the Host computer first before the chassis.) 1. 2. Press Off or shutdown computer Press the front On/Off switch on the expansion chassis Verify Connection Once you have installed the Interface cards correctly and both computer and expansion are running, the next thing to do is to check the LED Link up status. Verify the following LEDs on the expansion and host interface cards.
Magma 3PS (3 Slot iPass Storage – Gen2) This model comes with 8 storage drive bays that can accommodate eight 2.5” drives. Part List Qty 1 1 1 1 8 2 32 1 set Item Expansion Interface card (Installed) Power Cord Ipass Cable Host Interface card Drive Trays (Installed) SAS Cable (Installed) 3mm Centering Screws for Drives (32 quantities) Rackmount Kit (Optional). For Roben-3 Rackmount model, see page 53 Controller card and Drives (SATA/ SSD) are not included.
Magma Drive Installation: Install the drive first. Remove drive tray from the storage bay.
Magma Controller Card Installation: Use a disk controller card that can support 8 drives. We recommend using Areca Controller card or a PCIe controller card that is supported by Windows (Windows 7 and Windows 8) Operating system and Apple Mac OSx. When using with Apple Computer make sure it has a Thunderbolt compatible driver. Below are pictures of two Arecas PCIe Controller cards. 1. 2. 8-port Controller card support 8 drives. 4-port Controller card support 4 drives.
Magma 1. Connect the SAS / SATA Cable to the controller card. Depending on how many drives you have installed. If you have four drives installed you have to connect one SAS / SATA Cable to controller card. Make sure all four drives are in one bay location. The storage bays are divided into two, four drives per bay. 2. Plug-in controller card in any available PCIe slots and secure it. 3.
Magma Install Host Interface card Install the Host Interface card in a PCIE slot of a motherboard inside the computer. Plug in the Interface card into any X8 or X16 slot. Connect Ipass Cable 1. 2. Connect the Ipass cable to Expansion port on the back of the unit. Connect the other end of the cable to host computer via Host Interface card.
Magma To Disconnect Ipass Cable 1. 2. Pull the green tab while slowly pulling out the cable from the interface card. Failure to do so can break the connector inside the interface card; this can cause the system to malfunction. Plug-in Power Cord 1. 2. Connect the power cord to the power receptacle on the back of the unit. Before connecting the power cord make sure to turn off the switch. Powering on and powering off the unit To Turn ON: 1. 2. 3.
Magma Verify Connection Once you have installed the Interface cards correctly and both computer and expansion are running, the next thing to do is to check the LED Link up status. Verify the following LEDs on the expansion and host interface cards. Host Card and Expansion card with proper link established should show up with FIVE solid green LEDs. The Interface card is plugged into X8 PCIe slot. 2. You should see the following LEDs are illuminated: d. Three green LEDs on the backplane e.
Magma Rack-Ears Installation 1. Remove the left and right metal brackets as shown from the pictures below. 2. Mount Left and right rack ears. Use the existing screws on the unit to secure the rack ears. 3. Mount the left and right extender rails to rear panel of the unit as shown from the pictures below.
Magma Rackmount and Storage Kits Rackmount kit is composed of the following items (or sees pictures below) 1. 2. 3. 4. 2 Front Rack Ears 2 Rear Inner Ears with SCREW M4 2 Rear rack Ears (4 inches) with 4 SCREWS 10 10-32 2 Rear Long Ears (8 inch extender) with 4 SCREWS 10 10-32 The Rackmount kit is available and included for the following Roben Roben-3 Rackmount models. 1. 2. 3. 4. 5.
Magma Rear Ear Short (4 inch extender), QTY 2 Rear Ear Long (8 inch extender), QTY 2 Storage Kit comes with 32 screws for mounting the disk drives. This is only available for ROBEN ROBEN-3TS 3TS Rackmount and ROBEN-3PS2 Rackmount. For disk drive installations go to page 26 or page 46. Note: You can buy the Rackmount kit for standard Roben Roben-3 Desktop model. Visit www.magma.com or contact our Sales Team for pricing and availability.
Magma Securing the Top Cover It is best to secure the top cover with the three thumb screws on the back of the unit when carrying, transporting or shipping the expansion unit. If required, additional retention of the cover may be achieved using the four mounting holes under the enclosure. NOTE: All Roben 3 models come with the 4 mounting screws (enclosed in a small plastic bag) for the option of securing the bottom part of the cover to the chassis. 1.
Magma Thermal Pad (thermally conductive pad or thermal interface pad) Thermal pads are used to reduce operating temperature in electronic device. They aid the conduction of heat away from the component or device being cooled. Installation of the MAGMA provided Thermal pad creates surface contact between the Mac mini and ROBEN metal top cover, which spreads the heat from Mac mini to the top cover, increasing the effective cooling of the Mac mini.
Magma 3.
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Magma Chapter 3 Verify Installation Hardware Verify Link Status on Models: 3TX, 3TS, 3TM When the Roben-3 unit is fully operational the following GREEN LEDs are illuminated (Solid Green). • • • • Four Solid Green LEDs on Interface card are illuminated. Five Solid Green LEDs are on, if an external display device is attached to Thunderbolt port of the expansion unit. Three Green LEDs on backplane. SLOT 0 Link UP Led is illuminated.
Magma Verify Link Status on Models: 3PX & 3PS2 Once you have installed the Interface cards correctly and both computer and expansion are running, the next thing to do is to check the LED Link-up status. Verify the following LEDs on the expansion and host interface cards. Host Card and Expansion card with proper link established should show up with FIVE solid green LEDs.
Magma Software How to check Magma device - Mac OS X IMPORTANT Magma requires no driver in Apple Mac Operating System. To verify a successful installation of Magma Roben Roben-3 3 on Mac select “About This Mac” under the Apple Icon. 1. Your first step will vary depending on which version of Mac OS X you are using: Mac OS X 10.6.8 Snow Leopard or earlier: • Open Apple System Profiler by choosing About this Mac from the Apple ( ) menu. Then, click More Info. OS X Lion 10.7 or later: • 2.
Magma How To Check PCIe cards - Mac OS X IMPORTANT For Mac OS, a driver modification is required from the PCIe card provider. A Mac OS driver that is “Thunderbolt Aware” is required so the PCIe hardware will be recognized by Mac OS through Thunderbolt™ Technology 1. Your first step will vary depending on which version of Mac OS X you are using: Mac OS X 10.6.8 Snow Leopard or earlier: • Open Apple System Profiler by choosing About this Mac from the Apple ( ) menu. Then, click More Info. OS X Lion 10.
Magma Thunderbolt Aware Driver is required for PCIe cards For Mac OS, a Thunderbolt Aware (Compatible) driver is required because it allows PCIe cards to be detected in Roben-3. Ensure you have a “Thunderbolt Aware or Thunderbolt Compatible” driver from the PCIe card manufacturer otherwise the PCIe card will not be functional. If the driver is installed, make sure it supports Thunderbolt.
Magma System Profiler showing two PCIE cards with One PCIe card with a non-thunderbolt driver installed System Profiler showing no PCIe cards being detected or recognized.
Magma How to Check Magma Device - Windows 7 and 8 Open ACPI (BIOS) à Open PCI BusàClick the ‘+’ sign several times until your reach a PCI Express Root Port with a PCI Standard PCI-to-PCI Bridge beneath it. If the verification is successful, you can install 3rd Party cards as well as auxiliary peripherals, such as hard drives into the chassis. If, however, the installation was unsuccessful, you may not see the PCI to PCI Bridge, or it will have a small yellow symbol in front of it as shown below.
Magma How To Check PCIe cards - Windows7 and 8 No special drivers have been required for Thunderbolt compatibility with Windows 7. As a general rule, if the PCIe card works in a workstation using Windows, it will most likely work with ExpressBox 3T, using Windows.
Magma IMPORTANT Third party driver can be obtained from the manufacturer / vendor of the PCIe card. Magma does not supply the driver for 3rd party PCIe card / hardware. Screenshot of Windows Device Manager showing Magma Thunderbolt Expansion device is being recognized / detected with third party PCIe card with Error. This error indicates either the driver is not installed, missing or corrupted.
Magma How to Configure SAS / SATA Raid IMPORTANT This chapter describes how to configure the disk controller card. This software configuration is specific only to vendor Areca. Different vendors (i.e. ATTO, Intel, LSI and etc.) of disk controller cards have their own software utility for RAID configuration and management. If you are using a non-Areca card make sure to check with the vendor or manufacturer of the card for further instructions.
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Magma After completing the Raid setup you must activate the drive and create partition. Different Operating Systems have their own utility for creating partitions. On Mac OS you have to use the Disk Utility. On Windows you have to use Disk Management. IMPORTANT “The Disk Utility on Mac OSx and Disk Management on Windows OS” are applicable to all disk controller cards / vendors.
Magma Start Disk Utility Once you find Disk Utility, launch it and you should see a window something like the one below. Any drive connected to your machine, internal or external, should appear in the menu on the left.
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Magma Disk Management on Windows OS What is Disk Management? Disk Management is an extension of the Microsoft Management Console that allows full management of the diskbased hardware recognized by Windows. It is used to manage the drives installed in a computer - like hard disk drives (internal and external), optical disk drives, and flash drives.
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Magma Troubleshooting Q: If the Thunderbolt card fails to power up, what should I check? A: Check the power / stand-by cable; make sure it is firmly connected to the power receptacle of the Thunderbolt Interface card. Q: How do I know if Roben-3power supply is working? A: If the Thunderbolt card is properly seated and connected, there should be 4 green LEDs lit on the Interface card, 3 green LEDs lit on the backplane, and 1 green LINK LED is turned ON as shown below.
Magma Q: How can I determine if the driver for my PCIe card is Thunderbolt Compatible? A: Thunderbolt Tunneling is required for MacOS. In Apple System Profile, click on the specific PCIe card in question to see if it’s Thunderbolt Tunnel Compatible. If it shows “Yes” then Thunderbolt tunneling has been enabled and it is compatible. If it shows “No”, then the driver does not work through Thunderbolt and it is not compatible.
Magma Q: Will Roben-3show up in Apple System Profiler or Windows Device Manager without any PCIe cards installed? Yes. In Apple System Profiler à Thunderbolt à Status: Connected à Roben-3 In Windowsà Control Panel à Device Manager à View by connection You should see these three PCI-to-PCI bridges.
Magma Q: My host computer is having problem linking up with the expansion chassis. I have both interface cards installed and seated firmly in their corresponding slot; one is installed in the host computer PCIe slot and the other one in the expansion PCIE slot. Is there something wrong with the Interface card? A: When using the 01-04973-03, in which comes in pair, one should be set to OFF-host and the other is set to ONExp. 1. 2. 3.
Magma Chapter 4 How to Get More Help Frequently Asked Questions (FAQ) You can visit the Magma Technical Support FAQ pages on the Internet at: www.magma.com/support/ Contacting Technical Support Our support department can be reached by fax at (858) 530-2733 or by phone at (858) 530-2511. Support is available Monday through Friday, 8:00 AM to 5:00 PM PT. When contacting MAGMA Technical Support make sure to include the following information: 1. 2. 3. 4. 5.
Magma San Diego, CA 92126 USA It is not required, though highly recommended, that you keep the packaging from the original shipment of your Magma product. However, if you return a product to Magma for warranty repair/ replacement or take advantage of the 30-day money back guarantee, you will need to package the product in a manner similar to the manner in which it was received from our plant.
Magma Appendix A Compliance FCC NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Manual P/N 09-09993-00 Rev B
