Mess-, Steuer- und Regelgeräte GmbH PCI Expansion Chassis User's Guide 3 Slot PCI Expansion Model: PE3R Heppstrasse 30 D-80995 München Phone +49 (89) 3133007 Fax +49 (89) 3146706
Copyright © 2012 Mission Technology Group, Inc. - DBA Magma This publication is protected by Federal Copyright Law, with all rights reserved. No part of this publication may be copied, photocopied, reproduced, stored in a retrieval system, translated, transmitted or transcribed, in any form or by any means manual, electric, electronic, electro-magnetic, mechanical, optical or otherwise, in whole or in part without prior written consent from Magma.
M A G M A Table of Contents PREFACE .............................................................................................. V What’s in this Guide ............................................................................... v Advisories ..............................................................................................vi Safety Instructions..................................................................................vi When Working Inside a Computer ................................
M A G M A Magma Debug Utility .................................................................................24 PCIScope Software Utility..........................................................................25 Returning Merchandise to Magma ....................................................... 27 APPENDIX A BUS HIERARCHY ..................................................... 29 Bus Hierarchy .......................................................................................
M A G M A Preface What’s in this Guide This guide provides easy instructions to install your expansion system, verify the installation was completed correctly, and troubleshoot the installation, if necessary. This manual is divided into the following parts: Chapter 1: Provides General Specifications and Parts List. Chapter 2: Briefly explains Expansion Chassis installation. Chapter 3: Explains how to verify a successful installation. rd Chapter 4: Provides information on installing 3 Party PCI cards.
M A G M A Advisories Four types of advisories are used throughout this manual to provide helpful information, or to alert you to the potential for hardware damage or personal injury. They are Notes, Cautions, Warnings, and Dangers. The following is an example of each type of advisory. NOTE Used to amplify or explain a comment related to procedural steps or text.
M A G M A ♦ Always use caution when handling/operating the computer. Only qualified, experienced, authorized electronics personnel should access the interior of the computer. The power supplies produce high voltages and energy hazards, which can cause bodily harm. ♦ Use extreme caution when installing or removing components. Refer to the installation instructions in this manual for precautions and procedures. If you have any questions, please contact Mobility Technical Support.
M A G M A CAUTION Do not attempt to service the system yourself except as explained in this manual. Follow installation instructions closely. Protecting Against Electrostatic Discharge Electrostatic Discharge (ESD) Warning Electrostatic Discharge (ESD) is the enemy of semiconductor devices. You should always take precautions to eliminate any electrostatic charge from your body and clothing before touching any semiconductor device or card by using an electrostatic wrist strap and/or rubber mat.
M A G M A Chapter 1 Introduction General Specifications The Magma 3 slot PCI Expansion System is a general-purpose bus expansion chassis for the Peripheral Component Interconnect (PCI) local bus. The expansion chassis is fully compliant with the PCI Local Bus Specification. This Magma expansion system consists of a host card, a PCI expansion bus cable (a shielded, high-speed cable), an expansion chassis containing a 3 slot PCI backplane, drive bay brackets, a power supply and cooling fans.
M A G M A Parts List The following parts are provided: Qty Item 1 1 1 3 slot PCI expansion enclosure with AC power supply PCI expansion cable (1-meter or 1.5-meter)1 U.S. Standard 115V power cord 1 Host Card (PCI Express x1 is standard) 2 4 1 Rack-mount brackets Rubber feet (to be installed by user) User’s Manual The Magma PCI expansion cable uses a 68-pin connector; however, it is NOT an “off-theshelf” SCSI cable.
M A G M A Chapter 2 Hardware Installation The following steps will guide you in completing the hardware installation of your Magma PCI Expansion System. Electrostatic Discharge (ESD) Warning All PCI cards are susceptible to electrostatic discharge. When moving PCI cards, it is best to carry the cards in anti-static packaging. If you need to set a PCI card down, be sure to place it inside or on top of an anti-static surface.
M A G M A Before you Begin The power supply is auto-switching, therefore it will automatically switch to whatever AC power source it will be connected to. Since all US products ship with a 115V power cords, you will need to use a power cord adapter (or a different cord) if you wish to operate this system outside of the US. Attach PCI Expansion and Power Cable Install the Host Adapter The PCI Express (PCIe) Host interface card allows you to connect the PE3R and PE3R-3.
M A G M A STOP YOU MUST ONLY INSTALL THE PCIe HOST CARD INTO A PCI EXPRESS SLOT. Only use cards WITH brackets. This will ensure that your PCIe host card can only be inserted into a PCIe slot. Although PCI Express cards without brackets may fit into conventional PCI slots, you run the risk of damaging the PCI Express host card if you insert it into a PCI slot. Please ensure that your host computer has PCI Express slots and install the host card only into a PCI Express slot.
M A G M A Connect Expansion Cable to Expansion Chassis Carefully route the cable to the rear side of the expansion chassis and attach it to the 68-pin connector, as shown below: Secure the cable with the captive thumbscrews. It is important that the cable be attached securely to the connectors at both ends. Before connecting the power cord, check that the power supply’s On/Off switch is set to the OFF position. This switch is located below the power cord receptacle.
M A G M A Applying Power Correctly Starting Up: U You must apply power to the Magma expansion chassis BEFORE you power up your computer. This will allow the higher numbered PCI buses in the PCI bus hierarchy to be at a stable state when the host system issues its master power-on bus reset. In systems that perform automatic PCI bus configuration, this will allow the configuration code to recognize the PCI bus hierarchy and any attached devices.
M A G M A CHAPTER 3 Verify Installation The Magma Host Card is not visible to the Windows’ Device Manager or the Apple System Profiler until the Expansion System has been successfully connected and properly powered on. Therefore, you will need to connect your Expansion System to the host computer and turn them both on before you can verify the Magma Expansion Chassis installation. Always power-up your Expansion System by turning on the power to the Expansion Chassis first, followed by your host computer.
M A G M A If everything is OK, then the Magma Expansion System installation is complete. You can now proceed to Chapter 4 for help with the rd installation of 3 Party PCI Cards. P P If, however, the installation was unsuccessful, you may not see the PCI to PCI Bridge, or it will have a small yellow in front of it.
M A G M A Any PCI Cards you install in the expansion chassis will appear behind the pci-bridge device. MAC OS 10.2.x Next, click on the Devices tab. You should see a pci-bridge device listed under PCI as shown below: Any PCI Cards you install in the expansion chassis will appear behind the pci-bridge device.
M A G M A Chapter 4 Install 3rd Party PCI Cards rd This chapter provides information on how to install 3 Party PCI cards into your Magma expansion chassis. More details on the installation of individual cards are provided by the card’s manufacturer. This chapter is provided as a simple guide to help you install your PCI cards in the chassis. P P For the purpose of installation, the Magma expansion chassis functions exactly as a standard desktop computer chassis.
M A G M A Slide the enclosure cover backwards, disengaging it from the guides at the front of the enclosure, by firmly grasping the rear cover lip over the card IO area and pulling the cover backward about ¼” and then lifting the cover off. CAUTION When replacing the enclosure cover, be sure that the front edge guides on the cover engage the inner lip of the enclosure.
M A G M A rd Generally, when installing 3 Party PCI cards in the Magma expansion chassis, it should make no difference which PCI slot you place your cards in, unless specified by the card manufacturer. P P Install PCI cards following PCI card manufacturer’s recommendations. Some PCI card manufacturers recommend that you install their software driver(s) prior to installing the hardware. If this is the case, you should install their driver before you connect and power up the expansion chassis.
M A G M A IMPORTANT The sheer number of PCI cards and device drivers available makes it impossible for Mobility to fully test and certify all available PCI cards for use in the Magma expansion chassis. Our best advice to you in this regard is to insist on full PCI Specification compliance from your card and system vendors. Cards and systems should be at least PCI Specification Revision 2.0 compliant or better.
M A G M A Chapter 5 Troubleshooting Locate the Problem If you are having trouble with the Magma expansion system, verify that all cards are seated properly and all cables are connected properly. Be sure you followed the instructions in earlier sections of this User Guide. Always remember to power On and Off correctly when rechecking and testing your installation. If you are still having problems, try these simple troubleshooting steps.
M A G M A My Computer Can’t Find the PCI Expansion System If the expansion system is not visible in your Windows Device Manager or your Apple System Profiler at all, you will need to turn off your computer (first) and then the Magma expansion chassis (second) and test all cords and cables to ensure you have everything connected correctly.
M A G M A When Nothing Works The following troubleshooting steps will help you when the computer or chassis won’t turn on or “nothing seems to work” correctly: Review Chapters 3 and 4 as necessary to verify that you have a valid installation of the Magma expansion system and that you have correctly installed your 3rd Party PCI card(s) and their associated drivers (as required).
M A G M A My Computer Hangs During Power Up If your computer “hangs” while being turned on and you can’t even start, follow these simple steps to try to fix this problem: 1. Shut off the computer (first) and then the Magma expansion system and verify that all cards and cables are installed correctly. Reapply power first to the expansion system and then to the computer. 2. If it still hangs, remove all 3 Party PCI cards and try booting up without any cards installed. rd P a. b.
M A G M A My PCI Card Doesn’t Work rd Follow these simple troubleshooting steps to resolve typical 3 PCI card problems: Party The following additional steps might also help when the above troubleshooting steps for fail to resolve your problem: 1. Shut down the computer followed by the Magma expansion chassis 2. Remove the PCI card displaying a problem 3. Replace the “problem card” with a simple PCI card, such as an Ethernet card that has drivers built into the operating system.
M A G M A Windows 5. Next, open the Device Manager (View by Connection selection). rd If the is gone, the problem is with the 3 Party PCI card or the card drivers. You should go to the Windows Error Codes section of this chapter to learn how to troubleshoot using error codes. P P If the is still visible, the problem may be with the Magma expansion system. Please contact Magma Technical Support for further guidance and/or a replacement product.
M A G M A Windows Error Codes If you are having a problem with one of your devices, and the Device status box shows a Windows Error Code, refer to the following list of error codes for guidance: Error Code Description/Action This code indicates that there is a problem with the 3rd Party PCI Card driver. 10 If necessary, contact the PCI Card’s manufacturer for updated PNP compatible drivers. If all else fails, contact Magma Technical Support for further assistance.
M A G M A Error Code Description/Action 28 (PCI Card) The driver for the PCI Card is not installed on your system. Reinstall the PCI Card driver following the manufacturer’s instructions. If that fails to fix the problem, call the card manufacturer for new drivers. The PCI host card or expansion chassis are not working correctly. Reinstall the PCI host card into the computer’s PCI slot and recheck all cable connections. If the error code remains, try another PCI slot.
M A G M A Chapter 6 How to Get More Help Frequently Asked Questions (FAQ) You can visit the Magma Technical Support FAQ pages on the Internet at: www.magma.com/support/ HT TH Contacting Technical Support Our support department can be reached by fax at (858) 530-2733 or by phone at (858) 530-2511. Support is available Monday through Friday, 8:00 AM to 5:00 PM PT.
M A G M A Magma Debug Utility Occasionally, Magma Technical Support may request Windows users to produce and email a Magma debug log file to help them resolve your problem. This file should be included as an attachment when submitting a request at www.magma.com/support. 1. 2. 3. 4. 5. Locate a file called dbgview.exe on the Magma CDROM. Double-click on the file dbgview.exe While the dbgview screen is open, locate and double-click on a file called dump.exe on the Magma CDROM.
M A G M A PCIScope Software Utility PCIScope is a powerful tool for Windows users. It was designed by a Germany company called APSoft. This software utility is a valuable resource to explore, examine and debug the PCI subsystem of your computer. It was made to fit the requirements of the most demanding users, especially engineers, programmers, and system administrators, and to integrate all advanced functions and tools into one product. Please visit www.tssc.
M A G M A You should save this data as a file on your computer. Please include your name and date as part of the file name with an extension of “.bpd.” Then email this file to support@magma.com if you are experiencing configuration problems.
M A G M A Returning Merchandise to Magma If factory service is required, a Service Representative will give you a Return Merchandise Authorization (RMA) number. Put this number and your return address on the shipping label when you return the item(s) for service. Magma will return any product that is not accompanied by an RMA number. Please note that Magma WILL NOT accept COD packages, so be sure to return the product freight and duties-paid.
M A G M A Appendix A Bus Hierarchy Bus Hierarchy The following figure is representative of the PCI Bus hierarchies for the 3 slot PCI Expansion System. This figure pictorially conveys the overall PCI bus topology of the system. In general, we do not know what the actual Bus numbers are. We only know how they increment starting from the host card. The key point in the figure of the 3 slot topology is that the connecting cable between the host card and the 3 slot backplane is actually a PCI bus itself.
M A G M A Appendix B Need More Slots? Multiple PCI Expansion System Configurations The PCI Local Bus Specification defines the PCI bus as a hierarchical bus, where PCI to PCI Bridges (PPBs) may be used to add "levels" to the PCI bus hierarchy. Because hierarchies are organized systems arranged into different levels, you can take advantage of this automatic organizing and layering to expand the number of available PCI slots beyond the number available in your computer’s motherboard.
M A G M A 2. The 4 and 7 Slot Magma Expansion Systems each add two (2) PCI to PCI Bridges to the PCI Local Bus. The 13 Slot adds three (3) PCI to PCI Bridges to the PCI Local Bus. The 6 Slot adds one (1) bridge. These bridges are the communication paths between the PCI cards and the computer resources. Most computers allow multiple bridges (and thus PCI buses) to be correctly configured.
M A G M A In this configuration, you have fewer “Toll Booths” (PCI Bridges) to pass through; therefore there are fewer opportunities for concern. For clarification, it is necessary to understand that the amount of latency caused by any PCI Bridge (even those built into a 3rd Party PCI card or the computer motherboard itself) is negligible (“nanoseconds”) and will not produce any visible effect on most systems.
M A G M A MAC System Profiler with 2 PCI to PCI Expansion Systems Installed in a “Fan-Out Configuration. Daisy-Chaining Recognizing the typical insignificance of the performance variance between the “Fan-Out” and “Daisy-Chaining” configurations, the primary reason for using this one would be limitations on physical space. This could be the number of available slots on the computer motherboard, or a lack of desk or rack space.
M A G M A Verify your configuration Before you start installing your PCI cards (refer to Chapter 4 for more information), you should confirm that everything is in proper working order. Refer to Chapter 3 Verify Installation for guidance in verifying the proper installation of your Expansion System. Notice that each Daisy-Chained unit appears in the Device Manager in the reverse order of its place in the configuration.
M A G M A location or to Expansion System configuration, to obtain maximum performance. PCI Card Conflicts If you determine that one PCI card is interfering with the operation of another card, first try reorganizing the cards on the motherboard. Moving the cards around can change the order in which the cards are configured by the system during power-on. This will go a long way toward resolving module conflicts.
M A G M A If you need help to determine which PCI card, or which expansion chassis, has the problem, you can “right-click” on the card with the and check the information contained in the “Location:” field. Look for the “Error Code” in the box in the center of the Properties Window and then go to the Windows Error Code section for information on how to resolve this issue.
APPENDIX C Compliance FCC NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
