PCI Host Card Installation Guide 64-Bit/33 MHz 32-Bit/33 MHz 5/12/2006 1:29 PM
Copyright © 2006 Mobility Electronics, Inc. This publication is protected by Federal Copyright Law, with all rights reserved. No part of this publication may be copied, photocopied, reproduced, stored in a retrieval system, translated, transmitted or transcribed, in any form or by any means manual, electric, electronic, electro-magnetic, mechanical, optical or otherwise, in whole or in part without prior written consent from Mobility Electronics, Inc.
M A G M A Table of Contents PREFACE ............................................................................................... I Advisories ............................................................................................... i Safety Instructions...................................................................................ii When Working Inside a Computer ..........................................................ii Protecting Against Electrostatic Discharge ............................
M A G M A APPENDIX A COMPLIANCE .......................................................... 21 FCC ...................................................................................................... 21 Industry Canada ................................................................................... 21 CE ........................................................................................................
M A G M A Preface Advisories Five types of advisories are used throughout this guide to provide helpful information, or to alert you to the potential for hardware damage or personal injury. They are Note, Important, Caution, Warning, and Danger. The following is an example of each type of advisory. NOTE Used to amplify or explain a comment related to procedural steps or text.
M A G M A Safety Instructions Always use caution when servicing any electrical component. Before handling the MAGMA PCI Expansion chassis, read the following instructions and safety guidelines to prevent damage to the product and to ensure your own personal safety. Refer to the “Advisories” section for advisory conventions used in this guide, including the distinction between Dangers, Warnings, Cautions, and Notes. ♦ Always use caution when handling/operating the computer.
M A G M A In addition, take note of these safety guidelines when appropriate: ♦ To help avoid possible damage to systems boards, wait five seconds after turning off the computer before removing a component, removing a system board, or disconnecting a peripheral device from the computer. ♦ When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself. Some cables have a connector with locking tabs.
M A G M A iv ♦ When transporting a sensitive component, first place it in an anti-static container or packaging. ♦ Handle all sensitive components at an ESD workstation. possible, use anti-static floor pads and workbench pads. ♦ Handle components and boards with care. Don’t touch the components or contacts on a board. Hold a board by its edges or by its metal mounting bracket.
M A G M A Chapter 1 Introduction General Specifications The MAGMA PCI Host Card is the connection between your PCI Expansion System and your host computer. The expansion system provides a general-purpose bus expansion chassis for the Peripheral Component Interconnect (PCI) local bus. They are available in 1 Slot (for both full and half sized PCI cards), 2 Slot, 4 Slot, 7 Slot, and 13 Slot. The expansion chassis’s are fully compliant with the PCI Local Bus Specification.
M A G M A Chapter 2 Installation The following steps will guide you in the installation of your PCI Host Card for your MAGMA PCI Expansion System. Before we begin, you must be aware of the possible dangers, to both you and your computer equipment, of working with electrical devices. Because you will be working inside your host computer, you must pay close attention to the following cautions and warnings: Electrostatic Discharge (ESD) Warning All PCI cards are susceptible to electrostatic discharge.
M A G M A Installing Host Card NOTE PCI Host Cards can only be used in systems that support the Peripheral Component Interconnect (PCI) local bus standard. Begin installation of your PCI Host Card by first powering down your computer. Use the procedures for shutting down your operating system and shutting off power to your system provided in your owner’s manual or system documentation. When the computer has been powered off, unplug the power cord as an added safety measure.
M A G M A Attach PCI Expansion and Power Cable Carefully position the MAGMA expansion chassis so that the supplied PCI expansion cable(s) will conveniently reach from the connector of the PCI Host card to the connector on the back of the chassis. No tools are typically required to install the cables into your host computer and connect it to the PCI expansion cable. The cable connects to the card using thumb screws.
M A G M A Recheck the Installation Check your installation before powering up the MAGMA expansion chassis for the first time. Although the power supply has an over voltage protection device built into it, it may not "trip" in time to fully protect a device that has been improperly connected, or whose power cable has been damaged.
M A G M A Chapter 3 Verify Installation The MAGMA PCI Host Card is not visible to the Windows’ Device Manager or the Apple System Profiler until the Expansion System has been successfully connected and properly powered on. Therefore, you will need to connect your Expansion System and turn it on before you can verify the MAGMA PCI Host Card installation. See your Expansion Chassis User Guide for information on how to connect and power-up your Expansion System.
M A G M A To see if your installation is completed: Click on the ‘+’ sign to the left of the ACPI (BIOS) to open it. This is typically found at the top of the Device Manager Window. Click on the ‘+’ sign to the left of the PCI Bus to see all PCI Bus connections. Click the ‘+’ sign to the left of the line containing the words “PCI Bridge” or something similar. You should now see the PCI Standard PCI-to-PCI bridge immediately below it.
M A G M A If, however, the installation was unsuccessful, you may not see the PCI to PCI Bridge, or it will have a small yellow in front of it. If any of these devices are not displayed as shown above, you should shut down your system (host computer first, then the expansion chassis) and reconnect the cables and reseat the PCI Host Card to ensure that you have a solid connection. Then restart the MAGMA expansion chassis, followed by the host computer.
M A G M A MAC OS 10.3.x & 10.4.x Next, click on the PCI Card item. You should see a pci-bridge device listed under PCI as shown below: Mac OS 10.3.x & 10.4.x Any PCI Cards you install in the expansion chassis will appear behind the pci-bridge device. If your Magma Expansion System uses a 13 Slot backplane, the Apple Profiler will display three bridges instead of two as shown above. MAC OS 10.2.x Next, click on the Devices tab.
M A G M A If any of these devices are not displayed as shown above, you should shut down your system (computer first, then the expansion chassis) and reconnect the cables and the PCI expansion host card to ensure that you have a solid connection. Then restart the MAGMA expansion chassis followed by the computer. Next, try to verify the installation again, as shown above. If you are still having problems, contact Mobility Technical Support at (858) 530-2511.
M A G M A Chapter 4 Troubleshooting Identifying the Problem The PCI to PCI Expansion System is correctly displayed as a “PCI standard PCI-to-PCI bridge”. When connected and functioning correctly, this Expansion System will be displayed as follows: If the above Device Manager image is not what you are seeing when you verify your installation, you may want to try the following troubleshooting steps to help you locate and resolve your installation issues - without having to call Technical Support.
M A G M A If you have trouble with the MAGMA expansion system, you need to identify the problem before you can fix it. For starters, verify that any/all cards are inserted correctly and securely in the correct slot and that all cables are connected properly. Be sure you followed the instructions in Chapter 2 and Chapter 3 of this Installation Guide, or in your Expansion Chassis User Guide. Always remember to power On and Off correctly when rechecking and testing your installation.
M A G M A My Computer Can’t Find the PCI Expansion System If the expansion system is not visible in your Windows Device Manager or your Apple System Profiler at all, you will need to turn off your computer (first) and then the MAGMA expansion chassis (second) and test all cords and cables to ensure you have everything connected correctly.
M A G M A Windows Error Codes If you are having a problem with one of your devices, and the Device status box shows a Windows Error Code, refer to the following list of error codes for guidance: Error Code Description/Action rd This code indicates that there is a problem with the 3 Party PCI Card driver. 10 If necessary, contact the PCI Card’s manufacturer for updated PNP compatible drivers. If all else fails, contact Mobility Technical Support for further assistance.
M A G M A Error Code 28 (PCI Card) 1 Description/Action The driver for the PCI Card is not installed on your system. Reinstall the PCI Card driver following the manufacturer’s instructions. If that fails to fix the problem, call the card manufacturer for new drivers. The PCI host card or expansion chassis are not working correctly. Reinstall the PCI host card into the computer’s PCI slot and recheck all cable connections. If the error code remains, try another PCI slot.
M A G M A Chapter 5 How to Get More Help Frequently Asked Questions (FAQ) You can visit the MAGMA Technical Support FAQ pages on the Internet at: www.magma.com/support/ Contacting Technical Support Our support department can be reached by fax at (858) 530-2733 or by phone at (858) 530-2511. Support is available Monday through Friday, 8:00 AM to 5:00 PM PT.
M A G M A MAGMA Debug Utility Occasionally, Mobility Technical Support may request Windows users to produce and email a MAGMA debug log file to help them resolve your problem. This file should be emailed to support@magma.com. This file should have a “.log” file extension. To create the *.log file, follow these instructions: 1. 2. 3. 4. 5. Locate a file called dbgview.exe on the MAGMA CDROM. Double-click on the file dbgview.
M A G M A PCIScope Software Utility PCIScope is a powerful tool for Windows users. It was designed by a Germany company called APSoft. This software utility is a valuable resource to explore, examine and debug the PCI subsystem of your computer. It was made to fit the requirements of the most demanding users, especially engineers, programmers, and system administrators, and to integrate all advanced functions and tools into one product. Please visit www.tssc.
M A G M A You should save this data as a file on your computer. Please include your name and date as part of the file name with an extension of “.bpd.” Then email this file to support@magma.com if you are experiencing configuration problems.
M A G M A Returning Merchandise to MAGMA If factory service is required, a Service Representative will give you a Return Merchandise Authorization (RMA) number. Put this number and your return address on the shipping label when you return the item(s) for service. MAGMA will return any product that is not accompanied by an RMA number. Please note that MAGMA WILL NOT accept COD packages, so be sure to return the product freight and duties-paid.
M A G M A APPENDIX A Compliance FCC NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
M A G M A 22 Appendix A Compliance
M A G M A
Mobility California, Inc. PCI Expansion Products 9918 Via Pasar, San Diego, CA 92126, USA Phone (858) 530-2511 • Fax (858) 530-2733 Email: support@magma.com • www.magma.
