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Support
If you experience any problems with your software, please contact our support team:
Support website: http://support.magix.net
This website takes you to the MAGIX user service page; the following free offers are also featured
there:

FAQs (frequently asked questions) and general tricks and tips. In most cases, you'll find the
solution to your problem here. If not, use the email support form.

Email support form: Use the special form to inform our support staff about your system. This
information is used to solve your problems quickly and competently. Simply fill it out and send it
with a mouse click!

Support forum: You are not alone... Perhaps other users had a similar problem and can help
you solve yours. Our support staff are also regular contributors.

Download section: Updates, improvements, and patches are likewise offered free of charge via
download. Many problems you may experience are already familiar to us, and they can often be
solved by downloading the latest patch. Besides patches, there are also wizards for checking and
optimizing your system.

Links: The links list contains the contact addresses for all of the most important hardware
manufacturers.
You can also reach our support team by telephone:
UK: 0905 118 0888 (25p/min)
Monday to Friday 9:00 - 16:00 (GMT)
US: Phone: [phone]
Monday to Friday 9am – 5pm (EST)
Please have the following information at hand:

Program version

Configuration details (operating system, processor, memory, hard drive, etc.), sound card
configuration (type, driver)

Information regarding other audio software installed
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