2011

Tips & tricks - Problems & solutions 83
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Afterwards, restart your PC and conduct all updates (Windows Update
Service) and install all necessary drivers in needed.
• If Windows won't start, even in safe mode:
Try using Windows-own repair service.
Please insert the Windows installation CD/DVD and start the PC again. You
may also first change the boot order in BIOS, so that the PC will first boot from
the CD-ROM drive.
You will be asked if you wish to conduct repairs. Confirm with the R key. After
repairs, you should install all important updates and update the drivers for you
devices.
PC turns off on its own
During calculation-intense processes such as, for example, video encoding,
the PC turns off on its own.
Possible cause: The computer gets too warm and turns off for safety reasons.
Possible solution: After the crash, check the temperature in BIOS (most likely
in the section "PC Health"). If a very high temperature is shown there, check
whether the built-in ventilators work. If needed, ask a technician to check if
your PC's cooling takes place correctly.
Windows XP repair function
If the safe mode doesn't help, there is a last option of using the Windows
repair service. All system files are restored, and the PC will be returned to a
functional state.
If you have Windows XP, proceed as follows:
1. Please insert the Windows XP installation CD/DVD and start the PC again.
2. Press any key (for example the space bar), to boot from the CD. If the PC is
not booting from the CD, you have to adjust your BIOS. To do this, please
proceed as described below.
3. Let the installation program run and when you see the welcome dialog,
press "Enter" to start Windows installation and the repair function located
there.