2011

Support 5
www.magix.com
Support
If you experience any problems with your software, please contact our support
team:
Support website: http://support.magix.net
This website takes you to the MAGIX user service page; the following free
offers are also featured there:
• FAQs (frequently asked questions) and general tricks and tips. In most cases,
you’ll find the solution to your problem here. If not, use the email support form.
• Email support form: Use the special form to inform our support staff about
your system. This information is used to solve your problems quickly and
competently. Simply fill it out and send it with a mouse click!
• Support forum: You are not alone. Perhaps other users had a similar problem
and can help you solve yours. Our support staff are also regular contributors.
• Download section: Updates, improvements, and patches are likewise offered
free of charge via download. Many problems you may experience are already
familiar to us, and they can often be solved by downloading the latest patch.
Besides patches, there are also wizards for checking and optimizing your
system.
• Links: The links list contains the contact addresses for all of the most
important hardware manufacturers.
Please note: To be able to use the support, you have to register your product
using the serial number provided. This number can be found on the CD case of
your installation CD or on the inside of the DVD box.
Europe
Sales Department: Monday - Friday, 09:00-16:00 GMT
U.K.: 0203 3189218
Denmark: 699 18149
Sweden: 0852500858
Finland: 09 31581630
Norway: 0210 30665
Support request via email: http://support.magix.net/contact/uk
Here you can find a summary of our technical support telephone numbers:
http://support.magix.net/phone/uk