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Help Menu 335
www.magix.com
Order activation code in MAGIX Service Center
Use this option to conduct activation from a different computer which has
Internet access.
Order activation code via post/fax
After clicking on "Order via post/fax" (field 2) your user code will appear. This
automatically assigns your personal activation code to your PC. Click on
"Continue to order form" to transfer your user code automatically to the
post/fax form. Now send the completed form as a printout to the address/fax
no. mentioned. Once payment has been processed successfully, your
activation code will be sent to you in the post/via fax in just a few days.
Optionally, it can also be sent by email if an email address is stated.
Enter activation code
After receiving your personal activation code use the export or burn function to
reopen the activation dialog for the corresponding file format. Type or copy the
activation code into the input field in the dialog and click on "Activate...".
Activation problems
Problem: The entered code is incorrect
(telephone activation)
Make sure your entry is correct; in most cases a typo is to blame.
If the code is entered correctly, dial the number of our Call Center. Our support
staff will help you personally.
The MAGIX website won't open
Check your Internet connection; you may have to use manual dial-up.
The form for ordering via post/fax won't open
Check that an adequate text editing program is installed and activated (for
example, MS Word).
I still haven't received an email with the activation code
Check that your inbox isn't full.
Have a look in your spam folder.
You can always send questions via email to our support whenever you like.
Please have the following information at hand so that we can assist you as
quickly and as specifically as possible.