Owner's manual

14
TROUBLESHOOTING
If you cannot identify the cause of the problem, contact our Customer Care department for details
of your nearest Magimix approved after-sales service agent.
If your appliance is faulty, consult a Magimix approved after-sales service agent.
You must never dismantle your appliance yourself.
Problems Solutions
Your appliance does not work • Plug in your appliance and check your
power cord connections.
The food is not cooked
• If the food is too thick, extend the cooking
time or cut into smaller pieces.
Some of the food is not cooked • The basket may be too full. Avoid
overloading it.
The orange “keep warm” light does not
come on
• The steamer has not yet reached the right
temperature. Bring the water up to boiling
point, using the timer, then turn the switch
to the “keep warm” function
The water overflows/foams • There is too much water in the water tank,
so use less.
• Fish can make the water foam.
Loud buzzing noise
• Safety alert: the steamer is empty or has
boiled dry.
• Fill the water tank.
Your yoghurt will not set
(electronic model only)
• Check your the setting
• Use whole milk
• Follow the quantities (1 litre + 1 yoghurt
for 9 pots)
• Use a fresh starter. If you have been using
homemade yoghurt, try shop-bought
yoghurt instead
• Do not move the steamer during the
cooking time
• Increase the cooking time
!