User manual

www.ultramagicard.com
RIO 2e, TANGO 2e & TANGO +L Printers USER MANUAL
Page 34 of 44
The purpose of this utility is to provide advanced diagnostic and configuration
tools for use when contacting your Magicard Technical Support office.
However, it can also be used to upgrade the firmware within the printer.
1. Install the Magicard Support Utility from the Driver CD
2. Then double click on the ‘MSU’ desktop icon
3. Select the port to which the printer is connected
Six new tabs will appear:
Printer Identity:
It is recommended that the user does NOT change any of the settings shown in this tab unless requested to do so by
Magicard Technical Support.
Stats / Cmnds:
This tab contains 3 separate areas:
Statistics – shows valuable information on printer usage.
Quick Commands – enables the user to send special commands to the printer (usually used for fault diagnosis). Do not use
unless requested to do so by Magicard Technical Support.
Print *.PRN file – enables the user to send previously saved print data to the printer.
13. Magicard Support Utility