Operating instructions

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Contact Information
If you need support for your Magellan CrossoverGPS and you wish to contact Magellan, please use the following information
to direct your questions/comments to the proper person.
Technical Support
If you need technical assistance or “how-to” help, or if you have a technical question about the functionality of your
Magellan product, please contact us on the Internet at
www.magellanGPS.com or reach us by fax or by phone.
Our Technical Support phone representatives are available Monday through Friday, 6:00 a.m. to 5:00 p.m. PST/PDT. After
hours, you may leave a detailed voice mail message that will be returned within the next business day.
Telephone: (
800) 707-9971 or (909) 394-5000 (outside the United States)
You may also reach Technical Support by Fax:
(909) 494-7777 [Attn: Tech. Support]; or web URL:
http://www.magellanGPS.com/support/.
Warranty Service
To obtain warranty service on your Magellan CrossoverGPS, you must contact us for a return authorization (RA) before you
ship the product. Packages arriving at our dock without an RA will be refused.
To obtain an RA, simply contact our Technical Support group at: Telephone: (
800) 707-9971 or (909) 394-5000 (outside
the United States); Fax:
(909) 394-7050 [Attn: Tech. Support]; or web URL:
http://www.magellanGPS.com/support/.
Customer Service
If you need to order accessories or obtain unlock codes, you can call our Customer Service Department Monday through
Friday, 6:00 a.m. to 5:00 p.m. PST/PDT, or visit our Web site at
www.magellanGPS.com.
Telephone: (
866) 339-0488 or (909) 394-5000 (outside the United States).
Registration
Please make sure to register your Magellan CrossoverGPS at www.magellanGPS.com. By registering, you will be informed of
the latest product updates.