User manual

18
Frequently Asked Questions (FAQs)
Do I need a MADRIX
®
PLEXUS and a MADRIX
®
KEY?
No. The MADRIX
®
software license for up to 1024 DMX channels data output is
already included. The MADRIX
®
KEY is not necessary for operating the MADRIX
®
PLEXUS. However, you may connect both to your computer to use their output
features together.
Is it possible to use more than one MADRIX
®
PLEXUS?
Yes. Multiple devices can be used together to control larger LED projects.
Can I upgrade the PLEXUS software license?
No. One PLEXUS includes a software license for 1024 DMX channels. But you
may simply purchase another PLEXUS (or more) to access more channels.
Can I use a mobile computer instead of a desktop computer?
Yes. Mobile computers, such as laptops/notebooks, may be used to run the
MADRIX
®
software. Please pay attention to the system requirements and the
power saving options of your operating system.
Can I use other software apart from MADRIX
®
to control lights?
No. The recommended software is MADRIX
®
.
Can I use this interface to control lasers, moving heads, or scanners?
No. The MADRIX
®
software is not designed for such an area of application.
What do the blinking LEDs mean?
Please read the chapter ‘Description Of LED Status Codes’ in this quick start
guide on page 9.
Can I repair the MADRIX
®
PLEXUS myself?
No. Do not attempt any repairs. Any attempt will void your warranty!
Please contact your dealer or supplier if the device seems to be defective.
What can I do if my interface does not work anymore during the warranty
period?
Please contact your dealer or supplier.