HP Notebook PC Startup Guide
Notice This manual and any examples contained herein are provided “as is” and are subject to change without notice. Hewlett-Packard Company makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard Co. shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing, performance, or use of this manual or the examples herein.
HP Software Product License Agreement Your HP product contains software programs. CAREFULLY READ THIS LICENSE AGREEMENT BEFORE PROCEEDING TO OPERATE THIS EQUIPMENT. RIGHTS IN THE SOFTWARE ARE OFFEREDONLY ON THE CONDITION THAT THE CUSTOMER AGREES TO ALL TERMS AND CONDITIONS OF THE LICENSE AGREEMENT. PROCEEDING TO OPERATE THE EQUIPMENT INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS.
PRODUCT RECOVERY CD-ROM. If your HP product was shipped with a product recovery CD-ROM: (i) The product recovery CD-ROM and/or support utility software may only be used for restoring the hard disk of the HP product with which the product recovery CD-ROM was originally provided. (ii) The use of any operating system software by Microsoft contained in any such product recovery CD-ROM shall be governed by the Microsoft License Agreement. TRANSFER OF RIGHTS IN SOFTWARE.
Edition History Edition 1 .......................................... October 2000 Edition 2 .......................................... January 2001 Edition 3 ........................................... August 2001 This manual is printed on recycled paper.
Contents Introducing Your Computer .............................................................................................9 Taking Inventory ..........................................................................................................10 To find more information .......................................................................................10 Identifying Parts of the Notebook ................................................................................
To get help from the HP notebook web site ...........................................................42 To call HP for service and support .........................................................................43 Obtaining Repair Service .............................................................................................46 To receive warranty repair service .........................................................................46 To prepare your computer for shipment ...........................
Introducing Your Computer Startup Guide 9
Introducing Your Computer Taking Inventory Taking Inventory Your HP notebook PC is shipped with these items: • battery • AC adapter and power cord • Quick Start sheet • HP notebook PC Startup Guide • Recovery CD (or CDs), used to restore Windows and all software included with your computer • Microsoft Windows manual • telephone cord (if your computer has a built-in modem) In addition, your HP notebook includes preinstalled software. (The exact software installed depends on your particular notebook model.
Introducing Your Computer Identifying Parts of the Notebook Identifying Parts of the Notebook Top and right side view 1 One-Touch buttons 8 CD-ROM, CD-RW, DVD, or CD-RW/DVD drive 2 Power switch 3 Status lights (see “Status lights” on page 15) 10 9 Microphone CD-ROM or DVD eject button 4 Pad Lock touch pad on/off button 11 Blue standby button 5 Touch pad (pointing device) 12 Modem port (on selected models) 6 Scroll up/down toggle 13 LAN port (on selected models) 7 Click buttons Sta
Introducing Your Computer Identifying Parts of the Notebook Front view 14 Headphone audio jack 15 Status panel mode select button (on selected models) 16 Status panel (on selected models) 17 Multimedia buttons (on selected models) (see “Multimedia Buttons” in the Reference Guide) 18 Latch (to open computer) 12 Startup Guide
Introducing Your Computer Identifying Parts of the Notebook Rear and left side view 19 AC adapter (power) jack 26 Microphone jack 20 PS/2 port (external mouse or keyboard) 27 Kensington lock slot (security connector) 21 Serial port 28 PC card slots 22 Parallel port 29 System-off button (for resetting computer) 23 VGA port (external monitor) 30 PC card eject buttons 24 TV output port 31 Floppy disk drive 25 USB ports Startup Guide 13
Introducing Your Computer Identifying Parts of the Notebook Bottom view 32 Battery 33 Battery latch 34 RAM expansion cover 35 Mini-PCI cover (no user parts inside) 14 Startup Guide
Introducing Your Computer Identifying Parts of the Notebook Status lights 1 Power 2 Battery 3 Caps lock (capital letters) 4 Num lock (numeric keypad) 5 Scroll lock 6 Floppy disk drive access 7 Hard disk drive access 8 CD-ROM, CD-RW, DVD, or CD-RW/DVD drive access Startup Guide 15
Introducing Your Computer Setting Up the Computer Setting Up the Computer To install the battery Your computer is shipped with the battery installed. If the battery has been removed, you can install it by inserting it into the battery bay on the bottom of your computer. Insert the back edge first, as shown, then press down the front edge until the battery latch clicks shut. Once you have installed the battery, connect the AC adapter to the computer and recharge the battery while you work.
Introducing Your Computer Setting Up the Computer To connect AC power Plug in the AC adapter, then connect the AC adapter to the rear of the computer. The battery starts charging. CAUTION Use only an HP AC adapter intended for this product, either the adapter that came with the computer or another authorized HP adapter. Using an unauthorized AC adapter can damage the computer and may void your warranty. Refer to the warranty statement for your product.
Introducing Your Computer Setting Up the Computer To connect a phone line Selected models of the HP notebook PC include a built-in modem. If you prefer, you can instead use a PC card modem or an external modem to connect a phone line. 1. Plug one end of the phone line into the modem phone jack on the computer. Be sure it clicks into place. 2. Plug the other end of the phone line into a telephone jack. (If the phone line does not fit your telephone jack, you may need to use an adapter.
Introducing Your Computer Setting Up the Computer To turn on the computer Press the blue standby button located above the center of the keyboard. Windows starts automatically. If you are turning on the computer for the first time, go to “To set up Windows,” below.
Introducing Your Computer Setting Up the Computer Note You may be required to enter your Windows ID number. To locate it, look on the Certificate of Authenticity packaged with the Microsoft Windows manual or look for a sticker in the battery compartment. If you have any connection problems with your modem, try redialing. If that doesn’t work, you can skip registration for now. If you’re not familiar with Windows XP, click Start, Tour Windows XP, or check the Windows manual to discover what’s new.
Introducing Your Computer Setting Up the Computer To reset your computer If Windows or your computer stops responding, you can reset the computer and restart Windows. 1. If possible, shut down Windows: click Start, Turn Off Computer, Turn Off. –or, if this fails– Press CTRL+ALT+DEL, then click Shut Down. 2. If the computer does not shut down, slide and hold the power switch for five seconds, then release it. 3.
Using Your Computer Startup Guide 23
Using Your Computer Operating the Computer Operating the Computer To use the Fn hot keys The combination of the Fn key plus another key creates a hot key—a shortcut key sequence—for various system controls. Press and hold Fn while pressing the appropriate key.
Using Your Computer Operating the Computer 1 Pad Lock (touch pad on/off button) 2 Touch pad (pointing device) 3 Scroll up/down toggle 4 Click buttons • Move a thumb or finger across the touch pad in the direction you want the pointer to move. • Use the click buttons, which function like the left and right buttons on a mouse, to make your selection. You can also tap on the touch pad instead of clicking a button.
Using Your Computer Working in Comfort with a Notebook PC Working in Comfort with a Notebook PC You can use your HP notebook computer virtually anywhere, anytime. The following recommendations should help you work more comfortably. Note that if you are using your portable computer as your primary computer, or using it for extended periods, you should use it with a full-size keyboard, monitor, and mouse. This will give your portable computer the adjustability and comfort features of a desktop unit.
Using Your Computer Working in Comfort with a Notebook PC Using your mobile computer • Position the computer so your wrists and hands are in a neutral position. Your wrists should be as straight as possible and should not have to bend sideways or more than 10 degrees up or down. Your HP notebook computer has a built-in palm rest, which is ideal for this purpose. • Try to type as lightly as possible. The notebook keyboard requires little force to activate.
Traveling with Your Computer Startup Guide 29
Traveling with Your Computer Managing Power Consumption Managing Power Consumption When you are not using your computer, you will want to maximize battery operating time without compromising performance. It is not necessary to turn the computer off in order to reduce power consumption and extend battery life. Windows uses Advanced Configuration and Power Interface (ACPI) to provide manual and automated tools for reducing power consumption.
Traveling with Your Computer Managing Power Consumption System Hibernation Action Saves the current session to disk, then shuts down. Provides maximum power savings while still allowing you to recover the current session. Restores network connections. When Click Start, Turn Off Computer, then press and hold Shift and click Hibernate. -ORConfigure lid, power switch, or standby button to perform the hibernation action (see “To set power management properties,” above). Then close lid or press button.
Traveling with Your Computer Using Battery Power Using Battery Power You can operate the HP notebook PC on battery power for extended periods, but you should be prepared to save your work and shut down if the battery is low.
Traveling with Your Computer Using Battery Power From the Windows taskbar The System Tray on the Windows taskbar can display a power icon that provides detailed battery status information (see Windows help for details). The icon looks like a battery when AC is not connected. • Place pointer over the power icon to display the percentage of charge remaining. • Right-click the power icon to view the options for displaying power information.
Configuring and Expanding Your Computer Startup Guide 35
Configuring and Expanding Your Computer Installing RAM Modules Installing RAM Modules The notebook provides an optional memory expansion slot for installing up to two RAM expansion modules. Use HP PC-133 or higher SDRAM modules only. CAUTION Static electricity can permanently damage computer chips. Handle the RAM module only by its three non-connector edges. Otherwise, you may damage the module due to electrostatic discharge.
Configuring and Expanding Your Computer Removing RAM Modules Removing RAM Modules You’ll need a small Phillips screwdriver to complete this procedure. 1. Click Start, Turn Off Computer, Turn Off. 2. Unplug the AC adapter and remove the battery. 3. Remove the RAM expansion cover located on the bottom of the computer. 4. Release the two latches at the sides of the RAM expansion module by pushing them gently outward (away from the sides of the module).
Service and Support Startup Guide 39
Service and Support Hewlett-Packard Limited Warranty Statement Hewlett-Packard Limited Warranty Statement 1. HP warrants to you, the end-user customer, that HP hardware, accessories, and supplies will be free from defects in materials and workmanship after the date of purchase, for the period specified in the Warranty Duration table below. HP Pavilion and Omnibook XE Series Notebooks typically come with a standard one-year warranty. Please see the Warranty Duration table for more details.
Service and Support Hewlett-Packard Limited Warranty Statement 6. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.
Service and Support Getting Support for Your HP Notebook PC Getting Support for Your HP Notebook PC HP offers a number of ways that you can get technical support for your computer. If you have questions or problems, here are the resources available to you: • Look up information in the electronicReference Guide. • Visit the HP notebook web site. • Use HP Instant Support on your notebook. • Call HP support. • Look up information in Microsoft Windows Help and the printed Windows manual.
Service and Support Getting Support for Your HP Notebook PC • electronic manuals • troubleshooting solutions • self-help tools • the basic services included with your warranty, as well as descriptions of enhanced and custom services • latest support telephone numbers for HP products To use HP Instant Support Available at no charge, HP Instant Support is a value-added service, featuring web-based automated diagnosis and resolution capabilities.
Service and Support Getting Support for Your HP Notebook PC To locate the Customer Care Center in your area, check the following table. HP Customer Care Centers will assist you for free during the term of the warranty; you are responsible only for the cost of the telephone call. Check the HP notebook web site (www.hp.com/notebooks) for the most complete and current list of phone numbers.
Service and Support Getting Support for Your HP Notebook PC Omnibook XE3 Series Notebooks North America United States Canada Latin America Mexico City Mexico (outside Mexico South America Argentina Brazil (São Paulo) Brazil (outside São Paulo) Venezuela Asia Pacific Australia Hong Kong India Indonesia Japan Korea Malaysia New Zealand People’s Republic of China Philippines Singapore Taiwan Thailand Vietnam Africa/Middle East Dubai Israel Republic of South Africa +1 (970) 635-1000 +1 (905) 206-4663 +52 58 9
Service and Support Obtaining Repair Service Obtaining Repair Service To receive warranty repair service To receive warranty repair service for Omnibook XE3 and Pavilion Notebook Series, contact the appropriate HP Customer Care Center. Check “To call HP for service and support” on page 43 for the phone number. Note HP Pavilion notebooks have regional support and service in selected countries. Currently, HP Pavilion notebook PCs are supported only in the country in which they are purchased and marketed.
Service and Support Obtaining Repair Service To prepare your computer for shipment 1. Important. Back up the contents of your hard disk drive to floppy disks, tape, or a network drive. While your computer is being repaired, the hard disk may be replaced or reformatted. 2. Hewlett-Packard cannot guarantee the return of removable components.
Solving Problems with Your Computer Startup Guide 49
Solving Problems with Your Computer Troubleshooting Techniques Troubleshooting Techniques This section contains solutions to a few common problems and troubleshooting techniques for your HP notebook PC. Here in the Startup Guide, you will find suggestions about situations that might occur when you cannot access information on your computer. A more complete set of troubleshooting solutions and techniques is in the electronic Reference Guide.
Solving Problems with Your Computer Troubleshooting Techniques Keyboard, touch pad, and mouse problems If the touch pad is difficult to control • Customize the touch pad by modifying Mouse properties: click Start, Control Panel, Printers and Other Hardware, Mouse. If the pointing devices don’t work • Don’t touch the touch pad while booting or resuming. If this happens, try the following: • Press a key on the keyboard to restore normal operation. • Suspend and resume operation using the blue standby button.
Solving Problems with Your Computer Troubleshooting Techniques Power and battery problems If the computer turns off immediately after it turns on • Battery power is probably extremely low. Plug in the AC adapter or insert a newly charged battery. If the computer keeps beeping • The computer beeps repeatedly or displays a warning when the battery is low. Save your work, shut down the computer immediately, and insert a charged battery or plug in the AC adapter.
Solving Problems with Your Computer Troubleshooting Techniques Startup problems If the computer doesn’t respond when you turn it on • Connect the AC adapter. • Slide the power switch to try turning on the unit. • Reset the computer by inserting a straightened paper clip into the system-off button on the left side of the computer. Then turn it on by pressing the blue standby button. • Don’t use the touch pad while booting or resuming.
Solving Problems with Your Computer Testing Hardware Operation Testing Hardware Operation The e-Diagtools program included with your computer provides two levels of testing: • Automated testing using the basic hardware test. • Advanced testing using individual hardware tests. The tests are designed to run after the system reboots. This ensures that the computer will be in a predictable state, so the diagnostic program can properly test the hardware components.
Solving Problems with Your Computer Testing Hardware Operation 9. Select and run the appropriate tests. Tests are listed only for detected hardware. Press the following keys to run tests: Enter Runs the highlighted test. F5 or Space Marks or unmarks the highlighted test. F6 Marks or unmarks all tests in the current menu. F7 Marks or unmarks all tests in all menus. F10 Run all marked tests. 10. Save the Support Ticket.
Solving Problems with Your Computer Recovering and Reinstalling Software Recovering and Reinstalling Software You can use the Recovery CD to recover an original build. If you need to recover a specific application, you can reinstall the software directly from your hard drive; for instructions, see “To recover an application” in the Reference Guide. The Recovery CD provides the HP notebook–specific Windows drivers to configure your custom system.
Solving Problems with Your Computer Recovering and Reinstalling Software 7. When the Recovery CD dialog box appears, follow the displayed instructions. If prompted, accept the recommended partition size. If you install the factory software, the recovery process can take up to 15 minutes. If you want to create the hibernate partition without installing the factory software, click Advanced and select not to install the operating system.
Specifications and Regulatory Information Startup Guide 59
Specifications and Regulatory Information Hardware and BIOS Specifications Hardware and BIOS Specifications You will find detailed information about your computer's hardware and BIOS specifications in the Reference Guide. Because we are constantly improving our products, the specifications shown below are subject to change. For the latest specifications, go to the HP notebook web site (www.hp.com/notebooks).
Specifications and Regulatory Information Safety Information Safety Information Power cords Country The power cord supplied with the notebook AC adapter should match the plug and voltage requirements for your local area. Regulatory approval for the AC adapter has been obtained using the power cord for the local area. However, if you travel to a different area or need to connect to a different outlet or voltage, you should use one of the power cords listed below.
Specifications and Regulatory Information Safety Information Battery safety Note The following batteries are compatible only with selected HP notebook computers: – HP F2109/NiMH – HP F2024A/LiIon 9-cell – HP F2193/LiIon 6-cell While your computer may be shipped with any of these batteries, only the HP F2024A/LiIon 9-cell battery is available as a replacement after purchasing your notebook.
Specifications and Regulatory Information Safety Information Laser safety The CD-ROM and DVD drives used with the HP notebook PC are certified as Class 1 laser devices according to the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard and International Standards IEC 825 / IEC 825-1 (EN60825 / EN60825-1). These devices are not considered harmful, but the following precautions are recommended: • Ensure proper use by reading and following the instructions carefully.
Specifications and Regulatory Information Regulatory Information Regulatory Information This section presents information that shows how the HP notebook PC complies with regulations in certain regions. Any modifications to the computer not expressly approved by Hewlett-Packard could void the authority to operate the HP notebook PC in these regions. U.S.A. This computer has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Specifications and Regulatory Information Regulatory Information Declaration of Conformity (U.S.A.) Responsible Party: Hewlett-Packard Company Manager of Corporate Product Regulations 3000 Hanover Street Palo Alto, CA 94304, U.S.A. +1 (650) 857-1501 declares that the product Trade name: Product name: Model Number(s): Hewlett-Packard Company Notebook PC Omnibook XE3 (OB XE3), Pavilion N5D series Notebook PC (D is any number 0–9) complies with Part 15 of the FCC Rules.
Specifications and Regulatory Information Regulatory Information European Union The equipment has been approved in accordance with Council Decision 98/482/EC for pan-European single terminal connection to the public switched telephone network (PSTN). However, due to differences between the individual PSTNs provided in different countries, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point.
Specifications and Regulatory Information Regulatory Information Japan Japan Telecommunications Approval JATE approval number: A00-0143JP, A00-0434JP Name of Equipment: T18M038.00, T18N040.00 Russia Продукт сертифицирован в системе ГОСТ Р Модем сертифицирован в системе ЭЛЕКТРОСВЯЗЬ International Products sold internationally by Hewlett-Packard and its authorized dealers meet the specifications listed on the following pages.
Specifications and Regulatory Information Regulatory Information Declaration of Conformity (according to ISO/IEC Guide 22 and EN 45014) Manufacturer’s Name: Hewlett-Packard Company Manufacturer’s Address: Hewlett-Packard Company Mobile Computing Division 19310 Pruneridge Ave. Cupertino, CA 95014, U.S.A.
Index A AC adapter connecting, 17 location, 13 B battery installing, 16 latch location, 14 location, 14 low power warning, 33 recharging, 16 safety, 62 status, 32 status light, 15 troubleshooting, 52 BIOS updating, 42 C Caps lock status light, 15 CD-ROM drive access light, 15 location, 11 click buttons location, 11 using, 25 computer testing, 54 copyrights, 2 D diagnostics, 54 display troubleshooting, 50 drivers updating, 42 DVD drive access light, 15 location, 11 E e-Diagtools for Windows, 54, 55 eject
Recovery CD diagnostics, 55 using, 56 Reference Guide (electronic), 10 registering computer, 20 regulatory information, 64 reinstalling Windows, 56 repair service, 46 shipment, 47 under warranty, 46 resetting computer, 21 S safety battery, 62 laser, 63 power, 61 voltage, 61 scroll lock status light, 15 scroll toggle location, 11 using, 25 security connector location, 13 serial port location, 13 setting up, 16 shutting down, 30 software pre-installed, 10 updates, 42 standby button location, 11 standby mode
