User Guide

Problems editing a page 221

To check whether a folder is visible to your local area network:

Select Start > Run from the Windows Start menu.

The Run dialog box appears.

Enter the network path to the folder in the Open text box, and click OK.

For example, enter \\MyServer\MyFolder.

Verify that the folder is visible to the network and that you have proper file access permissions.

FTP dialog box fails to accept your user name and password

Ensure that you are entering the correct user name and password for the specified FTP or SFTP

server. The FTP user name and password may be different from your computer’s login

information.

Note: If you enter a user name and password many times without successfully logging in to the

server, the FTP server may be configured to reject all future attempts. If this appears to be the case,

you may need to exit the application and attempt to log in again or contact your administrator to

unlock the account if it has been locked.

Problems editing a page

The following sections describe problems you may encounter when editing a page:

• “Edit Page button is not visible” on page 221

• “Edit button is disabled” on page 222

• “Clicking the Edit button displays an error message” on page 222

• “Clicking Edit Page displays a different page” on page 223

Edit Page button is not visible

If the Edit Page button is not visible for a page you browse to, ensure that you have a connection

to that website, and that you have permission to edit the displayed page. For more information,

see the following sections:

• “Creating a Contribute website connection” on page 169

• “Setting folder and file access settings” on page 205

If the website has alternate web addresses (for example, you are browsing to the page using an IP

address instead of the website’s DNS name), you may need to configure Contribute to recognize

these addresses. For more information, see “Specifying alternate website addresses” on page 182.