User guide

INSTALLING COLDFUSION 9

Troubleshooting

Last updated 1/20/2012

Solution:

Launch JRun by using the following command:

/yourJAVA_HOME/bin/java -jar /opt/jrun4/lib/jrun.jar -start cfusion

Problem:

When you install ColdFusion on Red Hat Enterprise Linux 4, the installation script incorrectly report a warning

regarding the C++ compatibility pack.

Solution:

If you plan to use Verity or C++ based custom CFX tags, you should interrogate your system for compat-libstdc++

and glibc packages and install them if necessary. Either query all packages and use the

grep command as a filter or

query the exact package name. For example, the command

rpm -qa | grep compat-libstdc++ queries all packages

and filters or greps on the string

compat-libstdc++. This command might produce two results, compat-libstdc++-

33-3.2.3-47.3 and compat-libstdc++-296-2.96-132.7.2.

Postinstallation problems

CLOB and data corruption

Problem:

You are using the Japanese version of ColdFusion and Oracle 8/9 with NLS_Characterset JA16SJJS, and encounter

CLOB corruption and data corruption.

Solution:

Set codepageoverride=MS932 in the JDBC URL.

Unsupported keysize or algorithm parameters

Problem:

You are running ColdFusion on WebSphere 5.1 on IBM JVM 1.4.1 and encounter an “Unsupported keysize or

algorithm parameters” exception.

Solution:

Install unlimited jurisdiction policy files, as follows:

1 Download and install Unrestricted JCE Policy files for IBM SDK 1.4 from

https://www6.software.ibm.com/dl/jcesdk/jcesdk-p.

2 Unzip the file.

3 Copy files unzipped from this link to the jre/lib/security directory.

4 Restart WebSphere.