User Guide

Chapter 6: Creating Scalable and Highly Available Web Sites 217
Configuring administration e-mail support
The ClusterCATS administration e-mail support feature sends vital statistics about
your cluster to designated e-mail accounts in your organization. You can set up the
following types of administration e-mail support:
• Report e-mail
Lets you know each day how your server clusters are functioning. Daily e-mail
reports include the following information:
• Cluster name and name and IP address of each server in the cluster
• Files — total number of files in the Web servers root directory
• Disk space — total amount of disk space used and remaining on the
system drive that contains the Web server’s root directory
• Log files — size of the log files
• Support e-mail
Sends an automatic e-mail nightly to Allaire’s Technical Support team that
contains basic configuration information about your cluster. This information
enables Allaire to provide optimal support by understanding your environment
when you call a Technical Support representative. Support e-mail contains the
following information:
• Cluster name and the number of servers the cluster contains
• Statistics for each server, including failover, redirection, and database
statistics
To configure administration e-mail support options:
1. Open the ClusterCATS Explorer and select a cluster icon in the ClusterCATS
Explorer window.
2. Choose Support from the Configure menu. Alternatively, you can right-click the
cluster and choose Configure > Support.
The Support dialog box appears.
Server Unreachable Immediately
Web Server Failover Immediately
ColdFusion Probe Failure Immediately
Alarm Event Notification Schedule (Continued)
Event type Notification occurs...