User Guide

Creating a new course 71
Default notification e-mail fields
You can use or change the following default e-mail subject and message text:
Default subject You are enrolled in: {name}
Default message The default e-mail message is as follows:
You are enrolled in the following course that you are required to complete.
Course: {name} (or {course-id})
To access the course go to the following URL:
The course URL is shown here.
Note: If the preceding URL is a hyperlink, click it to access the course. Otherwise, cut and
paste the URL into your browser address box.
Notification e-mail timing
Notifications are placed in a queue and are sent as follows:
• Notifications set to send now are sent shortly after the course is created.
• Notifications set up for future dates are processed every night at midnight. On the set date,
depending on the number of notifications in the queue, they are sent within a few minutes or a
few hours after midnight PST.
Notifications appear to be sent from whoever creates the course, using the e-mail address specified
in their Breeze account. Any e-mail delivery failure notifications are sent to that address.
All e-mail notifications are sent individually. Recipients do not see the list of other recipients in
the message header.
Setting up reminders
The fifth step in the Course wizard is setting up course reminders. Reminders are optional—the
Course wizard lets you disable course reminders if you do not want to use them.
A course reminder is an e-mail reminder sent to either all or selected course enrollees after you set
up the course. You can use reminders for the following purposes:
• To remind the current enrollees that they are scheduled to take the course as the course date
approaches
• To notify specific individuals that they are required to complete this course
• To notify specific individuals who have failed this course that they are required to take it again
to pass
You can use the same run time field variables you used for notifications. For more information,
see “E-mail reminder settings” on page 72 and “Default e-mail reminder fields” on page 73.
You can also change the course reminders any time after the course is created. For more
information, see “Changing settings for course reminders” on page 78.