Hardware manual

5-10 Agilent 7500 Series ICP-MS Hardware Manual
5 Troubleshooting
1092 Error: Flash ROM write error.
Flash ROM error occurred during writing. The following causes are inferred:
• Flash ROM is damaged
• Flash ROM is not installed
• Flash ROM erase is not possible
• Flash ROM cannot write to the firmware
(Contact an Agilent Technologies engineer)
1099 Execution Error: Instrument is busy- Between Transition Modes.
Attempted to execute a command that cannot be executed during mode
transition. The mode is under transition now.
1100 Error: Pirani gauge (BK) malfunction (Open).
Fault in the backing of the Pirani gauge or the System I/O Board (When the
instrument is changing from Shutdown Mode to Standby Mode).
1101* Error: Vacuum (BK) time out, vacuum too high to start turbo pump.
The turbomolecular pump cannot work because the vacuum pressure (BK) was
not managed below the limit within the prescribed time (When the instrument
is changing from Shutdown Mode to Standby Mode).
Check the backing line pressure. The following causes are inferred.
• The vent valve is not closed or the seal is incomplete.
• The cover of the vacuum chamber is not closed or the seal is incomplete.
• The power of the rotary pump is not connected or the breaker is OFF.
• The rotary pump oil level is low or the oil is dirty.
• There is a leak in the gate valve.
• The vacuum tubing has failed (the tubing is off, or a leak is caused by an
incomplete seal such as a pin hole or a defective O- ring.)
• There is a fault in the backing Pirani gauge or the System I/O Board
1101* Error: Vacuum (IF/BK) time out, vacuum too high to start turbo
pump.
The turbomolecular pump cannot work because the vacuum pressure (IF/BK)
was not managed below the limit within the prescribed time (When the
instrument is changing from Shutdown Mode to Standby Mode).
Check the vacuum pressure (IF/BK). The following causes are inferred.
• The vent valve is not closed or the seal is incomplete.
• The cover of the vacuum chamber is not closed or the seal is incomplete.
• The power of the rotary pump is not connected or the breaker is OFF.
• The rotary pump oil level is low or the oil is dirty.
• There is a leak in the gate valve.
• The vacuum tubing has failed (the tubing is off, or a leak is caused by an
incomplete seal such as a pin hole or a defective O- ring.).
• There is a fault in the Pirani gauge (IF/BK) or the System I/O Board.