Hardware manual

Troubleshooting 5
Agilent 7500 Series ICP-MS Hardware Manual 5-3
Error Messages
The following messages can appear in the MassHunter Workstation (and
ChemStation) green message bar when you operate the Agilent 7500. When an
error message is displayed, the instrument runs a safety sequence.
1000 Execution Error: Instrument is busy- Between Transition Modes
Attempted to execute a command that cannot be executed during mode
transition. Transitioning modes.
1001 Execution Error: Instrument is busy- Igniting plasma
Attempted to execute a command that cannot be executed while executing the
plasma ignition sequence. The instrument is now executing the plasma ignition
sequence.
1002 Execution Error: Instrument is busy- Plasma off sequence is
running
Attempted to execute a command that cannot be executed during the plasma
off sequence. Instrument is now executing the plasma off sequence.
1003 Execution Error: Can not execute during Plasma on
Attempted to execute a command that cannot be executed while the plasma is
on. The plasma is on now.
1004 Execution Error: Instrument is busy- Updating parameters
Attempted to execute a command that cannot be executed while updating the
parameters. Instrument is now busy updating parameters.
1005 Execution Error: Instrument is now in Shutdown mode
Attempted to execute a command that cannot be executed during Shutdown
mode. The instrument is now in Shutdown mode.
1006* Execution Error: Cooling water (IF) flow rate is too low.
The designated command cannot be executed because the cooling water flow
rate (IF) is below the limit.
Check cooling water flow rate (IF). The following causes are inferred.
• The power of the cooling water chiller is not switched on.
• The valve of either the ICP- MS or the cooling water chiller is closed.
• The cooling strainer is clogged.
NOTE
An * (asterisk) indicates that error number has multiple messages and contents. Please
check the error message and error number to properly identify the problem.