Warranty

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Terms, Conditions and Warranties
Cancellation
Orders must be cancelled within 24 hours of receipt of MAAX’s conrmation.
All cancellation requests must be made by fax and be conrmed by MAAX.
Design and dimensions
MAAX reserves the right to discontinue products at any time or change
specications and/or design without notice and without incurring obligation.
All dimensions are approximate and subject to change without notice.
CLIENT SHALL INFORM OWNER/END-USER ABOUT THE
FOLLOWING CONDITIONS AND WARRANTIES
Color variations
MAAX shall not be responsible for variations in granite color, wood grain,
or color shades in the natural wood used; or for slight differences in color
or texture of the material delivered in relation to the sample shown or
provided to the purchaser. The purchaser may not use such differences
to obtain a price discount or to cancel the order.
Product image variation
MAAX shall not be responsible for small variations in photography from
actual product.
· Actual product may vary slightly from product shown on
images without notice.
· Actual product colors, including Utile wall colors, may vary from colors
shown on your monitor and on printed representations, as well as what
appears online.
Maintenance
Regular disinfection provides an effective defence against various types
of bacteria that can develop in the deposits building up over time in all
bathtubs and showers. For daily maintenance cleaning, use a moist cloth
and gentle liquid detergent. For acrylic surfaces, occasional use of a
special acrylic surface cleaner such as Lumashine or Lumacream will add
lustre and protect the finish.
Certain types of therapeutic products when added to bath water, or if
applied non-diluted directly in the bath, may damage the unit finish. Test
the product on a small inconspicuous surface prior to use.
Do not use abrasive cleaners, scrapers, metal brushes, or any items or
products that could scratch or dull the surface. Mirror should be cleaned
with non-ammonia based cleaner only.
Limited warranty
MAAX offers the following express limited warranties on its products. These
warranties extend only to the original owner/end-user for personal household
use and start from the manufacturing date of the unit. For commercial uses,
additional limitations apply.
MAAX warrants acrylic units to be free from defects in workmanship and
materials under normal use and service for a period of twenty five (25) years
from the initial date of purchase by the owner/end-user, contractor or builder
from an authorized dealer.
MAAX warrants acrylic shower kits to be free from defects in workmanship
and materials under normal use and service for a period of ten (10) years from
the initial date of purchase by the owner/end-user, contractor or builder from
an authorized dealer.
MAAX warrants U tile wall units to be free of all material or workmanship
defects under normal use and service for a period of ten (10) years from the
initial date of purchase by the owner/end-user, contractor or builder from an
authorized dealer.
MAAX warrants fiberglass units to be free from defects in workmanship and
materials under normal use and service for a period of five (5) years from the
initial date of purchase by the owner/end-user, contractor or builder from an
authorized dealer.
MAAX warrants ABS to be free from defects in workmanship and materials
under normal use and service for a period of three (3) years from the initial date
of purchase by the owner/end-user, contractor or builder from an authorized
dealer.
MAAX warrants polystyrene shower kits, tub wall kits, utility tubs and
accessories to be free from defects in workmanship and materials under
normal use and service for a period of one (1) year from the initial date of
purchase by the owner/end-user, contractor or builder from an authorized
dealer.
MAAX warrants whirlpool motors/pumps to be free from defects in
workmanship and materials under normal use and service for a period of five
(5) years from the initial date of purchase by the owner/end-user, contractor or
builder from an authorized dealer.
MAAX warrants blowers to be free from defects in workmanship and materials
under normal use and service for a period of five (5) years from the initial date
of purchase by the owner/end-user, contractor or builder from an authorized
dealer.
MAAX warrants whirlpool and air systems (except perimeter air system
check valves that have a 25-year warranty – see below) to be free from defects
in workmanship and materials under normal use and service for a period of two
(2) years from the initial date of purchase by the owner/end-user, contractor or
builder from an authorized dealer.
MAAX warrants perimeter air system check valves to be free from defects
in workmanship and materials under normal use and service for a period of
twenty five (25) years from the initial date of purchase by the owner/end-user,
contractoror builder from an authorized dealer.
MAAX warrants shower doors to be free from defects in workmanship and
materials under normal use and service for a period of ten (10) years* from the
initial date of purchase by the owner/end-user, contractor or builder from an
authorized dealer. Shower door sealing materials and gaskets are not covered
by this warranty. *Mika door has a limited 1 year warranty.
MAAX warrants grab bars to be free from defects in workmanship and
materials under normal use and service for a period of one (1) year from
the initial date of purchase by the owner/end-user, contractor or builder
from an authorized dealer.
MAAX warrants ceramic cartridges for faucets against any leaks
resulting from normal use by the owner/end-user, contractor or builder
for a limited lifetime period.
MAAX warrants thermostatic polysulfone cartridges to be free from
defects in workmanship and materials under normal use and service for a
lifetime warranty from the initial date of purchase by the owner/end-user,
contractor or builder from an authorized dealer.
MAAX warrants shower massage systems to be free from defects in
workmanship and materials under normal use and service for a period
of five (5) years from the initial date of purchase by the owner/end-user,
contractor or builder from an authorized dealer.
MAAX warrants steam systems to be free from defects in workmanship
and materials under normal use and service for a period of five (5) years,
and steam nozzles for two (2) years, from the initial date of purchase by
the owner/end-user, contractor or builder from an authorized dealer.
MAAX warrants Chrome, Polished Brass and Brushed Nickel faucet
finishes t o b e f ree f rom d efects i n w orkmanship a nd m aterials u nder
normal use and service by the owner/end-user, contractor or builder for
lifetime warranty from the initial date of purchase.
MAAX warrants medicine cabinets to be free from defects in
workmanship and materials under normal use and service for a period
of five (5) years from the initial date of purchase by the owner/end-user,
contractor or builder from an authorized dealer.
MAAX warrants storage modules and vanities to be free from defects
in workmanship and materials under normal use and service for a period
of five (5) years from the initial date of purchase by the owner/end-user,
contractor or builder from an authorized dealer.
MAAX warrants glass mirrors to be free from defects in workmanship
and materials under normal use and service for a period of two (2) years
from the initial date of purchase by the owner/end-user, contractor or
builder from an authorized dealer.