MultiTaction Cell 55" MT550 User Manual (v.1.
Notice to Users This user manual is intented for the owners and operators of MultiTouch MultiTaction Cell products. It contains guidelines for the proper usage of the products. Information in this manual is subject to change without prior notice to product owners. For the latest product details and guidelines please visit the product website. Copyright © 2011 Multitouch. All rights reserved. MultiTaction and MultiTouch Cornerstone are trademarks of Multitouch.
Trademarks MultiTaction and MultiTouch Cornerstone are trademarks of Multitouch. All other trademarks are the property of their respective owners.
Safety Information Read carefully through and comprehend all the given safety information before installing or using the product. Follow instructions found on this manual and marked on the MultiTaction Cell. Take careful notice of all the warnings and safety related instructions to install and use the product safely. Safety Signal Word Explanation DANGER Indicates a hazard with a high level of risk which, if not avoided, will result in death or serious injury AND / OR property damage.
Regulatory information European Union Directive on Restriction of Hazardous Substances (RoHS) This MultiTaction Cell complies with the following regulatory standards: • RoHS • EN 55022 • EN 55024 • IEC 61000-3-2 • IEC 61000-3-3 • IEC 62471 • IEC60950:2005+A1:2009 More information on the complience can be acquired from Multitouch by delivering the S/N of the MultiTaction Cell in question.
Disposal Guidelines The Cell complies with the European RoHS -directive. Please consult local authorities and professionals when planning to dispose the Cell.
Table of Contents Introduction .................................................................................................................... ........ 1 Device Overview .............................................................................................................. ........ 2 Dimensions .......................................................................................................................... ......... 3 Connection Panel ....................................................
INTRODUCTION Introduction MultiTaction Cells are multi-touch, modular LCD displays intended for (but in no way limited to) retail businesses, advertising, exhibitions, museums, education, and design installations. ‘MultiTaction’ means that Cells can track and react to several people interacting with them simultaneously. Moreover, the system tracks a person’s hands instead of points of contact only, further enhancing interactive possibilities.
DEVICE OVERVIEW Device Overview MultiTaction is an innovative way to build an integrated multi-touch LCD display. The front glass and LCD package is tuned to allow the integrated optical imaging system to work effectively through it. Imaging logic and processing power are embedded in the display unit. The illustration below shows the main technologies used in MultiTaction.
DIMENSIONS Dimensions The Cell enclosure holds the following dimensions: 3
CONNECTION PANEL Connection Panel Connection panel of the Cell is located at the back of the device. It contains power switch and the following sockets for connecting the Cell to approriate devices and to the mains.
WARNING LABELS Warning Labels The following warning labels can be found on the Cell: • CLASS 1 LED PRODUCT (IEC 60825-1 A2:2001) -label attached to the back of the enclosure • CLASS 2 LED RADIATION -warning label (IEC 60825-1 A2:2001) attached to metal structure within the enclosure of the Cell.
TECHNICAL SPECIFICATIONS Technical Specifications Table 1: Display Specification Display Technology TFT LCD Display Size 55" 16:9 Wide Native Resolution Full HD 1920 x 1080 Display Colors 16.7 million Display Active Area 1209 x 680 mm Pixel Pitch 0.63 x 0.
TECHNICAL SPECIFICATIONS Control Input USB B, Ethernet Auxiliary input for keyboard, mouse and extra memory USB A Power Connector IEC C14 Table 5: Electrical Specifications Power Supply 100-240 VAC 50/60 Hz Power Consumption 450W Table 6: Touch Details Tracking Software Embedded MultiTaction Extensible Hybrid Tracking Engine Touch Input Types Single finger, multiple fingers, single hand, multiple hands and users, objects with optical markers. Click, hold and drag.
TECHNICAL SPECIFICATIONS Development Environment Support Most major programming languages and environments (MS surface 2 SDK, TUIO-compatible systems). See MultiTouch Cornerstone for further details. Software Development Kit Cornerstone SDK available for C++/OpenGL (Windows 7, Linux, Mac OS X) Stackability Up to 24 Cells can be connected to run a single multitouch application.
TECHNICAL SPECIFICATIONS Convection method Low Noise Variable Speed Internal Fans Noise Level 15-25 dBa Table 11: Ventilation Air passing through the Cell: Typical amount 220 m3 / hour Maximum amount 250 m3 / hour Table 12: Miscellaneous Agency Approvals CE RoHS Compliant Yes Expected Life-time Over 60,000 h Warranty 1 year limited (See warranty details in this manual) Table 13: Sales Package Contents Display Unit 1 Power Cords 5 m, EUR, US, GB Digital Video Cable DVI-D 5 m USB A-B Ca
BOX CONTENTS Box Contents MultiTaction Cell product box contains the following items: • MultiTaction Cell • AC Power Cords (US, GB and German) • DVI-D Monitor cable • USB cable • Ethernet cable • Production Test Report • User guide • Alignment rail bits (4 pcs) Carefully check that you have received all the items before proceeding with the installation of the Cell. If your product box is missing items, please contact your dealer.
UNPACKING THE CELL Unpacking the Cell Follow these steps to unpack the Cell from its shipping box: The Cell is delivered in a specially designed container to secure it during the transportation. Place the container on a clean floor. Make sure to have enough space around the container to remove the Cell and place it to the desired location. The Cell is to be removed by two persons, one lifting from each side. TASK 1. Bend all the metal tabs on the bottom of the box (1). 2.
UNPACKING THE CELL 3. Remove the protective padding on the top of the Cell (1). 4. Remove the Cell from the container with help from another person, one lifting from each side (2).
INSTALLING THE CELL PROPER ENVIRONMENT Installing the Cell The MultiTaction Cell must be installed before use. Follow one of the four installation guidelines: 1) VESA Mount Installation 2) Custom Install 3) Multi-Cell Installation 4) Desk Stand Installation Before installing ensure that the installation and usage environment is suitable the the MultiTaction Cell. Proper Environment Choose a well-ventilated, cool space for setting up the display.
VENTILATION AND HEAT CONTROL Ventilation and Heat Control Controlling the heat exposure of the Cell affects the lifetime and operating safety of the device. To ensure proper heat control review the following checklist. Table 14: Heat Control Checklist Heat control target Correct status Ventilation The Cell is installed in a well-ventilated environment and in a well-ventilated enclosure (if enclosure is used).
VESA MOUNT INSTALLATION VESA Mount Installation The MultiTaction Cell complies with the VESA Mounting Interface Standard (MIS-F) by having four screw holes of the VESA M8 MIS-F 800, 400, 8 type on its back panel and can be installed to VESA Mounts. Install the Cell to any pedestal or wall mount that conforms to the VESA Mounting Interface Standard. TASK 1. Locate the Standard M8 VESA Mount Screw holes on the back panel of the Cell.
VESA MOUNT INSTALLATION Keep the ventilation slots free of blockages at all times. Leave enough space behind the Cell to allow proper air circulation and cooling between the display and walls or panels: Installation type Safe distance between the Cell and walls/panels Single Cell at least 10 cm (4 inches) Multi-Cell at least 15 cm (6 inches) 2. Select the VESA Mount installation location and install the Cell according to the VESA Mounting Interface Standard.
CUSTOM INSTALLATION Custom Installation The Cell can be installed as a table in horizontal or tilted position. Follow the instructions to complete custom installation of the Cell. The Cell features an alignment rail found on the top, bottom and sides. The rail can be used to align the Cell into a custom enclosure with M5 screws and alignment rail bits. The Cell is attached to the enclosure by the VESA screw holes.
CUSTOM INSTALLATION 2. Locate the M8 type screw holes (VESA) and the alignment rail from the Cell. 3. Firmly attach the Cell to the custom enclosure. Do this by using M8 screws and the VESA screw holes of the Cell. Align the Cell with the included alignment rail bits.
CUSTOM INSTALLATION Example of custom enclosure with a separate space and ventilation system for the computer unit 19
DESK STAND INSTALLATION Desk Stand Installation The MultiTaction Cell comes with a pair of desk stands. Desk stands are intended for safe and stable installation when the Cell is to be located horizontally or vertically on a sturdy desk or table. CAUTION: Using a desk with too light structure, installing the desk stands incorrectly or into an incorrect position causes a risk of the Cell tipping over, property damage and personal injuries.
DESK STAND INSTALLATION 3. Lift the Cell on the desk stands (two people required) and attach it to the stands with M8 screws (VESA screw holes). Align the Cell with alignment rail bits (M5 screws). 4. Ensure that the desk will not tip when the Cell is installed on the desk stands.
MULTI-CELL INSTALLATION Multi-Cell Installation Using the VESA mounts and a custom sturdy metal frame, firmly and securely install two or more Cells together to operate in Multi-Cell configuration. Example of horizontal installation of the Cells CAUTION: Cells installed too close to each other or too close to walls or panels behind the Cells cause risk of device overheating, which can lead to critical hardware failure and personal injuries.
MULTI-CELL INSTALLATION Display wall installations Display wall installations should be planned and implemented keeping in mind the technical requirements for the heat control of the Cells. Ensure that Cells located in one ventilation space have sufficient intake of cold air (typical use for MT550: 220 m3 / hour / Cell). The following example of a 4x3 display wall of MT550 Cells provides general guidelines for the design process. Front view View from right NOTICE: Forced air flow is recommend.
MULTI-CELL INSTALLATION Isometric view 24
CONNECTING THE CELL Connecting the Cell The connection panel at the back of the display holds all the sockets for connecting the Cell to a controlling computer, and to the mains supply. After all connections are set, connect both the Cell and the computer to the mains supply. Ensure there is no stress or tension on any of the connected cables. WARNING: People can trip over loose and hanging cables, causing personal injuries and damage to the Cell. • Route and fasten all cables out of the way.
NORMAL OPERATING CONDITIONS Normal Operating Conditions The following table contains the normal operating conditions for MultiTaction Cells.
GUIDELINES FOR MAXIMUM PERFORMANCE Guidelines for Maximum Performance Static images drawn on-screen for a long period of time can create afterimages that are "burnt" on the display and remain permanently. Run an application that regularly changes the screen’s contents, alternating from static images to moving pictures (this helps refresh the display’s liquid crystal). Periodical changes in background color and character are also recommended. Enable a screen-saver (with moving pictures or a black pattern).
SOFTWARE SETUP OPERATIONS ON THE MULTITACTION CELL Software Setup These instructions pertain to the basic models of MT550 MultiTaction Cells, that require a separate application PC for operation. They do not apply to the versions with an embedded computer inside. NOTE: After setting up the MultiTaction Cell on the desired physical location proceed with the software setup. To set up a MultiTaction Cell for operation requires operations on the Cell, and on the application PC.
SOFTWARE SETUP SETTING NETWORK PARAMETERS Setting Network Parameters Once the Cell is connected to the network, the network parameters need to be adjusted, so that the Cell can communicate with the PC. The network parameters are adjusted via the on-screen display (aka OSD) in the Cell. The network can be adjusted either manually (where you need to enter all parameters, as shown above). For automatic network configuration, you can press the "DHCP" -button.
SOFTWARE SETUP FINALIZING THE SETUP phase the IP address of the Cell was stored, and it can be used here to set up a network bridge. The are separate instructions for setting up the network bridge. Once the network bridge is set up it should be possible to run any Cornerstone application, and have the tracking coordinates come from the Cell to the PC. For example Twinke is very useful for testing this. If you want to use Windows 7 touch, features, you need to install the Windows 7 touch driver.
COMPUTER RECOMMENDATIONS Computer Recommendations While MultiTouch sells computers with all software pre-installed, clients are free to use their own computers. While almost any relatively new PC can be used to drive the displays, we have some hardware recommendations that help you get most out of MultiTouch software and hardware. The best computer setup depends heavily on the type of application you are building, and the software requirements (compatibility etc.).
INSTALLATION OF CORNERSTONE Installation of Cornerstone Multitouch actively develops the Cornerstone software and procedures related to it. Please check the latest instructions from the Cornerstone website: https://cornerstone.multitouch.
CALIBRATION Calibration MultiTaction Cells are calibrated in the factory. The factory settings are aimed to match the general use cases. Tuning of the Tracking Parameters The tracking parameters may be adjusted as needed for the following uses. To bring up the calibration display, press 'd' on the keyboard. This brings up the calibration view, with sliders for adjusting the tracking parameters. Finger Tracking The main finger tracking parameters are edge limit, and lumi limit.
CALIBRATION display (OSD) mode. Once the OSD is visible on the Cell, the calibration mode is entered by pressing 'd' on the keyboard. With the calibration mode enabled, one can press shift+'c', to start the automatic calibration. During the automatic calibration you should place the calibration sheet on top of the display. The automatic calibration process takes at most 3 minutes, after which the calibration sheet can be removed from the display.
MAINTENANCE AND CLEANING CLEANING THE CELL Maintenance and Cleaning Technical maintenance or repair of the Cell must always be conducted by personnel approved by Multitouch. Opening the device enclosure causes immediate risk of electrocution, severe personal injury and property damage. Never open the device enclosure. Cleaning the Cell The front glass can be wiped clean with a moist soft cloth. Solvents can damage the display area of the Cell.
WARRANTY INFORMATION Warranty Information WARRANTY SERVICE POLICY & PROCEDURES Authorized Reseller: A reseller authorized by MultiTouch to sell the Products. Buyer: The first purchaser of a Product or Products from MultiTouch or Authorized Reseller. MultiTouch: MultiTouch Ltd. and its subsidiaries. Product or Products: Multi‐touch displays manufactured by MultiTouch, which are branded as MultiTouch Cell or MultiTaction Cell. GENERAL TERMS & CONDITIONS 1.
WARRANTY INFORMATION 6. The warranty is only applicable to defects in material, design and workmanship of this Product.
WARRANTY INFORMATION • Damage to and/or removal of the protective glass/plastic of this Product after Buyer has received this Product; or • When this Product is leased, rented, loaned, or given as promotion, either by MultiTouch or by Buyer. 7. This warranty does not affect either the consumers' statutory rights or the consumers' rights against the Authorized Reseller related to their purchase/sales agreement. 8. This warranty is not transferable or assignable.
WARRANTY INFORMATION LIMITED WARRANTY STATEMENT FOR MULTITOUCH PRODUCTS 1 Only MultiTouch Authorized Resellers may carry out repairs or replacements. 2 In the event of repairs/replacement of any part/s of this Product, this warranty will thereafter continue and remain in force only for the unexpired period of the warranty. Moreover, the time taken for repair/replacement and in transit whether under the warranty or otherwise shall not be excluded from the warranty period.
WARRANTY INFORMATION LIMITED WARRANTY STATEMENT EXTENSION CONCERNING DEAD PIXELS IN LCD BASED PRODUCTS Each MultiTouch LCD based Product may have a maximum of one (1) non-significant dead pixel in LCD panel after manufacturing. During the warranty period a maximum of six (6) non-significant dead pixels are permitted without the need for any repair or replacement of the LCD panel covered by the warranty.
