2/5/2015 MSPA FAQ--MSpa Portable Inflatable Bubble Spa

2/5/2015 MSPA FAQ--MSpa Portable Inflatable Bubble Spa | by ORPC--MSpa
http://www.the-mspa.com/care/FAQ.htm 8/10
3. Environmental temperature lower than 10°C(50°F) and wind power above Gentle breeze/F 3
4. Activate bubbling system when heating
5. Spa lid is not covered or improperly covered when heating
For a better heating result, we recommend to fill MSpa tub with warm water for quick heating and
energy saving purposes. And also do not use filter cartridge when only to heat water or to ensure good
heating performance.
41. Question:How do I inflate & deflate the spa correctly?
Answer:Unscrew only the squared air valve stopper to inflate the spa. After inflation, this square valve should be
tightly screwed. The second round valve is for air tightness and deflation of the spa pool. Please ensure
that you manage the air valves correctly for inflation or deflation purpose.
The spa can be Inflated until it becomes stable with approx.85% capacity only. An over inflated spa
may burst or suffer from leaks in the seam while it’s filled with water and heated by the sunshine in hot
summer. Always remember to use manometer to test and adjust the air pressure of the spa pool to a
suitable status (make sure the air pressure indicating area stay within the green sector after filling the
water). When the spa needs to inflate more air during use, please also make sure the air pressure
indicating area stays in green sector at any time.
42. Question:How can I maintain the filter pump and heater?
Answer:To keep the filter pump and heater work long, regular cleaning of the filtering cartridge, water inlet, filter
pump is recommended, the frequency may be subject to the local water conditions and the users’
habit of using the SPA. Vinegar can be suggested for the filter cleaning, the right way to clean the filter
is to take the filter pump apart from the control box and clean it especially the filter pump impellor.
43. Question:Why is the temperature showing on the control panel differs from the actual water
temperature?
Answer:Before entering the spa tub, users should measure the water temperature with an accurate
thermometer since the tolerance of water temperature regulating devices may vary as much as +/- 2 ℃
( 5 ℉ ).
44. Question:I bought the spa from online person as second-hand, can I have Mspa warranty service?
Answer:No. Standard consumer warranty applies ONLY to the original MSpa owners.
45. Question:How can I dry the spa pool before storage?
Answer:
After the spa is drained, operate the bubble function for another 20 or 30 minutes to dry the bottom
ring. Remove the control panel from the spa tub, disassemble filter pump from the bottom of control
box so as shown in the video. Drain water and clean off any scale incrustation, like white coagulations
inside the filter pump. Unscrew the complete part of the air valve on the spa pool and the spa will be
deflated.
46. Question:
Whom should I contact to claim a warranty request?
Answer:
It’s the local dealer, where the spa is bought, that will take care of the after-sale service. Therefore,
users should contact their local dealer for service request. Mspa provides 12 months warranty for the
electric parts and 6 months warranty for spa pool (liner). If users have difficulty in finding the local
dealer, please contact Mspa headquarter service center and advise us of the spa serial number. We
will try to help you track the right dealer.
47. Question:Where can I find the series number of my MSpa?