2/5/2015 MSPA FAQ--MSpa Portable Inflatable Bubble Spa

2/5/2015 MSPA FAQ--MSpa Portable Inflatable Bubble Spa | by ORPC--MSpa
http://www.the-mspa.com/care/FAQ.htm 2/10
1. Question:What's the water capacity of MSpa products?
Answer:When filled to the water line printed on the inner wall of spa tub, as recommended, the MSpa water
capacity is approximately the following:
Tuscany Grande B-170, J-170 1200ltr/317gal.
Tuscany B-160, J-160 860ltr/227gal.
Silver Cloud B-110, Oasis B-120, Camaro B-130, Castello B-121, Luxury
Exotic B-131/J-211, Birkin B-132/J-132, Elegance B-140
700ltr/184gal.
Alpine B-091, Silver Cloud B-112, Super Camaro B-150, Super Castello
B-141, Luxury Exotic B-132/J-213, Birkin B-152/J-152
930ltr/245gal.
Nest B-100 550ltr/145gal.
2. Question:Can I set the inflatable spa tub up on a concrete patio?
Answer:Yes, but a ground mat or cloth is highly recommended. The surface must be smooth, flat and free of
any sharp objects, stable and of good drainage system.
3. Question:Can I leave the spa tub all year around?
Answer:This depends on where you live. It is not recommended to keep your MSpa tub on if the environment
temperature falls lower 0 degrees Celsius or 32 degrees Fahrenheit. The spa tub may freeze in such
weather and cracking could occur. Spa tub top lid cannot hold the weight of ice or snow. We suggest
31. Question: Why do I find algae in my spa even when I run my filter pump regularly?
32. Question: Would excessive spa chemicals affect?or cause deterioration to liners?
33. Question: Why an extension cord should not be used which states in the spa set up instruction?
34. Question: Is the heater defective if the heater button does not light up?
35. Question: Why the spa stops working for a couple of hours?
36. Question: Why the filter function is activated at the same time I press the heater Button
37. Question: How to get a better heat increasing result for the water inside the spa pool?
38. Question: What is wrong when the LED display screen indicate “SPH” or “SPL”
39. Question: Could?I run an mspa hot tub from a small generator??
40. Question: How high the water temperature will be increased after using heater?
41. Question: How do I inflate & deflate the spa correctly?
42. Question: How can I maintain the filter pump and heater?
43. Question: Why is the temperature showing on the control panel differs from the actual water temperature?
44. Question: I bought the spa from online person as second-hand, can I have Mspa warranty service?
45. Question: How can I dry the spa pool before storage?
46. Question: Whom should I contact to claim a warranty request?
47. Question: Where can I find the series number of my MSpa?
48. Question: How much does it cost to run?
49. Question: How long does it take to heat up?
50. Question: If turned off at night time, how much will the temperature drop?
51. Question: Can I buy filters on the high street?
52. Question: How long will my MSpa last?
53. Question:
Where should I install the filter cartridge? Why is there hole(s) on the surface of filter cartridge? Does
the filter cartridge have a filter bag?
54. Question: Can I use MSpa in the rain?
55. Question:
What if I already screw off the inlet and outlet when the product was full with water??? Did I hurt the
engine?