Owner`s manual

Thank you for purchasing this M&S music/communication product. Please fill out this form and return promptly so that we may register your purchase.
1.
❏ Mr. ❏ Mrs. ❏ Ms. ❏ Miss 2. ❏ Married ❏ Single
First Name: Initial: Last Name:
Address (Number and Street):
City: State: Zip:
Apt #:
Phone #:
E-mail:
Model #:
Serial #: (Located on back side of unit)
Store Name:
3.
4.
5.
6.
7. 8.
9. What are the top three (3) reasons influencing your purchase of this M&S product?
❏ M&S Systems’ Reputation ❏ Reputation of Retailer
❏ Builder Recommendation ❏ Style/Appearance
❏ Internet Advertisement ❏ Value for Price
❏ Quality/Durability ❏ Previous Experience
❏ Installation Availability ❏ Friend/Relative Recommendation
❏ Special Features ❏ Standard Option with House
❏ Warranty ❏ Ease of Operation
❏ Special Promotion ❏ Other, Expand: _____________________
10. Was this unit: ❏ Purchased by you?
❏ Standard item in a new home?
❏ Upgrade item in a new home?
❏ Standard item in an existing home?
11. Is this product: ❏ An additional unit? ❏ A replacement unit?
If this product is a replacement, what is the approximate age in years
of unit being replaced? ___________
12. Did you: ❏ Install this product yourself?
❏ Have it professionally installed?
❏ Have a friend install it?
13. If you answered the previous question with the second option, what best describes
your overall satisfaction with product installation and follow-up service?
❏ Delighted (definitely recommend the dealer/installer to others)
❏ Meets Expectations (may recommend to others)
❏ Failed to Meet Expectations (will never recommend dealer/installer to others)
Expand:______________________________________________________
14. Have you previously owned M&S products? ❏ Yes ❏ No
15. Are the operating instructions clear so that you can operate your
M&S product? ❏ Yes ❏ No
If no, please expand:________________________________________
16. How did you hear about M&S Systems (or the company’s two product lines:
M&S and AirVac)?
❏ Magazine Article/Ad ❏ Newspaper Ad/Insert
❏ Yellow Pages ❏ Mailer
❏ Internet ❏ Dealer/Builder Showroom
❏ Friend ❏ Prior Owner
17. Which group best describes your age?
❏ 20-30 ❏ 31-40
❏ 41-50 ❏ 50 +
18. Which group best describes your level of education?
❏ High School ❏ Some College
❏ Completed College ❏ Graduate School
19. Which best describes your family income?
❏ Under $30,000
❏ $31,000-$60,000
❏ $61,000-$100,000
❏ $101,000-$150,000
❏ $151,000-$200,000
❏ $200,000 +
20. Which best describes your home purchase?
❏ Spec Home
❏ Custom Home
❏ Existing Home
❏ $150,000 (or less)
❏ $151,000-$300,000
❏ $301,000-$450,000
❏ $451,000 +
21. In the last six (6) months, have you or has anyone
in your household:
❏ Purchased products through the mail?
❏ Purchased products through the web?
❏ Entertained outdoors?
❏ Traveled on vacation?
❏ Purchased a PC or PC software?
22. Would you be interested in learning about other
M&S Systems products such as:
❏ Central Vacuums
❏ Speaker/Home Theater
Comments:
__________________________________________
___________________________________________________
___________________________________________________
___________________________________________________
___________________________________________________
Thank you! We value your answers and input.
Date of Purchase: (MM DD YY)
115932-2