Specifications
CARILLON
AC-1
Carillonfix: Remote Control
Technical Support
Although they’ll be properly manned, Carillon does expect the
telephone lines to be quiet for a computer music company. But if
their on-screen manual doesn’t show you how and they can’t talk you
through it, they’ll be down but not out.
Carillonfix is a custom remote control application that lets their sup-
port engineers literally take the controls of your computer online. Book
a session by phone or in the owners section on their website, launch the
application at the arranged time and wait for them to dial in.
If you send a computer back to the supplier to fix a software problem
you’re none the wiser when you get it back. Working the Carillon way,
you can watch them do repairs on screen (yes, the mouse actually
moves) and communicate with their engineer via the onscreen chat
window. Discuss the pattern of the problem for example, even ask to see a particular fix again.
In the event of an irreparable software problem Carillonfix gives offers one final option. When they build your system they burn a
hard drive backup onto CD. It is supplied with the computer but in case you’re not confident about re-installation, Carillon also
keeps a copy filed with your personal details. With your permission they can reconfigure your entire system online for you to start
afresh. Unfortunately though, even Carillon can’t fix your hardware online, but they’re confident enough about their build quality
to cover hardware failure with an advance replacement guarantee for components. Alternatively they’ll collect your machine,
repair it and send it back to you within three working days.
COMPUTER HARDWARE
874
PHOTO - VIDEO - PRO AUDIO
Loopstation: On–Line Sampling
Carillons exclusive On-Line Loopstation Application, searches, previews and downloads
from a huge range of studio quality samples free of charge. Each Carillon AC-1 audio
computer has the Loopstation search engine pre-installed. Simply click on the Loop icon on
your desktop and once the Carillon server recognizes your unique user ID, you’re into the
latest library. You’ll soon discover that the sample search engine is by far the most intuitive
and exhaustive anywhere. Sounds and loops are logically multi-layer indexed and you can
browse a full list of relevant samples, however far you have refined your search. But despite
being sophisticated, its remarkably quick, employing hardware style logic for the user interface with absolutely no screen redraws.
◆ Preview and download are simplicity itself
(Carillon has their own dedicated servers
and E1 connection guaranteeing the fastest
possible transfer), but where Carillon
really shines is the quality of the samples -
these are definitely not your average
coverdisc promos. Thousands of Neve-
mixed,Apogee-converted, 24-bit samples
as good, or better by category than
anything else out there—free of charge.
◆ The right sample can make a track - but
finding that sound from poorly classified
data currently available can take longer
than most of us can afford. The ultra flexi-
ble engine lets you direct the search. Say
you’re working on a disco house track and
looking for a drum loop: search ‘loops by
style’, select ‘house’, find ‘disco’ and refine
by instrument (maybe choosing ‘drums’,
then ‘acoustic’),before listing samples.
◆ In addition to these free of charge
sounds the Carillon Loopstation will
also carry an increasing range of third
party samples, available for Carillon
owners to download at a substantial
discount.(And remember, you don’t
need a software sampler to use samples
in your music.The samples are encoded
as .WAV files, compatible with all the
leading sequencing software.)