Instruction manual

16
Symptoms/Solutions
Even when the PORTMAN PC/P passes its own diagnostic test, it is
still possible that you may have other concerns. Below you will find a
questions/answers-style reference on many such topics. Before con-
sulting any of the information below, however, make sure that you
have already looked through the other chapters in this manual that
may pertain to your situation.
SYMPTOM: The PORTMAN tests fine with the diagnostic software,
but won’t work or isn’t found by other (commercial) software.
SOLUTION: It is most likely that you don’t have your software set
up properly. In Windows, check to see that you have the PORTMAN
PC/P MIDI device driver installed in the Windows Control
Panel/Multimedia/Devices or Advanced/MIDI Devices list, or in 3.1
in the Drivers applet, and that you have each MIDI application set up
to use the PORTMAN as its MIDI device. Also, check to see that you
have the latest versions of any necessary PORTMAN PC/P drivers
installed in the program.
SYMPTOM: The PORTMAN transmits MIDI garbage to my instru-
ments, such as random note errors and streams of program changes.
SOLUTION: What is most likely happening here is that your com-
puter is not transmitting information at the speed the PORTMAN is
expecting it to. Go over the EXTRA PULSE WIDTH section of this
manual, and adjust the pulse width accordingly in the PORTMAN
MIDI driver.
Windows
SYMPTOM: I only have one Parallel Port on my computer, so I have
to remove the PORTMAN driver from Windows in order to use anoth-
er device on the port.
SOLUTION: In the PORTMAN PC/P MIDI Driver setup, within the
Windows Control Panel/Multimedia/Advanced/MIDI Devices list, or
in 3.1 in the Drivers applet, you will find an “Enable Interface” check-
box. Clearing this checkbox will disable the PORTMAN driver. With