Instruction manual

Basic Trouble-Shooting

If you are having problems using the PORTMAN PC/P, you should

first check the following common scenarios:

1. Are all your cables working and plugged in properly?

2. Do you know the Port Address and IRQ of the printer port at which

the PORTMAN is connected?

3. Have you installed PORTMAN PC/P Windows MIDI Drivers and

set up the Windows MIDI application to communicate with PORT-

MAN PC/P?

If after checking the above list you do not find an answer to your ues-

tions, please consult the “Advanced Trouble-Shooting” section below.

Advanced Trouble-Shooting

In the event that you are having trouble getting your system to recog-

nize the PORTMAN, or you are having trouble getting the system to

behave normally with the PORTMAN installed, it is a good idea to test

the PORTMAN using the diagnostics that we have provided.

We assume that if you have gotten this far that:

• You have already gone through the “quick fixes” listed in the above

“Basic Trouble-Shooting” section,

• You have already gone through the hardware and software installa-

tion procedures in the front of the manual, and

• You have a good understanding of your computer’s setup.

The PORTMAN diagnostic test can be found on your PORTMAN soft-

ware diskette, located at the following path:

[drive]:\PPDIAG.EXE

When you run PPDIAG.EXE, you will get a title screen showing the

test revision number and a list of parameter settings. By this time you

should know what your Port Address and IRQ settings are. If you

don’t, go back and read the installation instructions again as you will