User Guide DCX3510-M High-Definition All-Digital Dual Tuner DVR Set-top
MOTOROLA and the Stylized M logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. INSERT OTHER ATTRIBUTIONS HERE. All other product or service names are the property of their respective owners. ©2011 Motorola Mobility, Inc. All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from Motorola, Inc.
B Safety & Regulatory Information Safety & Regulatory Information i IMPORTANT SAFETY INSTRUCTIONS • Read these instructions. • Keep these instructions. • Heed all warnings. • Follow all instructions. • Do not use this apparatus near water. • Clean only with dry cloth. • Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
Safety & Regulatory Information B During Installation • Do not place the terminal in an enclosed area where the cooling vents are blocked or impede the flow of air through the ventilation openings. • Install the terminal so that its position does not interfere with its proper ventilation. For example, do not place the terminal on a bed, sofa, rug, or similar surface that could block the ventilation openings. • Install the terminal away from heat sources such as radiators, heat registers and stoves.
Safety & Regulatory Information B FCC Declaration Of Conformity Motorola Mobility Inc., 101 Tournament Drive, Horsham, PA 19044, 1-215-323-1000, declares that the DCX3510-M settop complies with 47 CFR Parts 2 and 15 of the FCC rules as a Class B digital device. Canada Industry Canada (IC) This Class B digital device complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
B Software License iii Software License IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE (“LICENSE”) CAREFULLY BEFORE YOU USE ANY SOFTWARE, FIRMWARE AND RELATED DOCUMENTATION (“SOFTWARE”) PROVIDED WITH MOTOROLA’S DIGITAL CABLE RECEIVER OR HOME THEATER SYSTEM (EACH SHALL BE REFERRED TO IN THIS LICENSE AS A “RECEIVER”). BY USING THE RECEIVER AND/OR USING ANY OF THE SOFTWARE, YOU INDICATE YOUR ACCEPTANCE OF EACH OF THE TERMS OF THIS LICENSE.
Software License B incorporated therein is owned by Motorola or its third party licensors and is protected by United States copyright laws and international treaty provisions. Except as otherwise expressly provided in this License, the copying, reproduction, distribution or preparation of derivative works of the Software, any portion of the Product or the documentation is strictly prohibited by such laws and treaty provisions.
Software License B Contents Safety & Regulatory Information ................................................................................................ iii Software License .......................................................................................................................... vi Tables ............................................................................................................................................. ix Figures ..............................................
Tables B Connecting an A/V Receiver, SDTV, and VCR/DVD Recorder ....................................................... 19 Connecting Your Set-top to an External eSATA DVR .................................................................... 21 Data Devices.................................................................................................................................. 22 Data Features ..........................................................................................................
Figures B Figure 14: Native Mode Settings menu screen ............................................................................. 32 Figure 15: Additional HDMI Settings screen ................................................................................. 34 Figure 16: Additional Closed Caption Settings menu screen ........................................................ 37 Figure 17: Subtitle and DVS Settings Menu Screen ......................................................................
B Introduction Introduction 1 Overview Congratulations on receiving a Motorola DCX3510-M Series High-Definition All-Digital Dual Tuner Cable Set-top, one of the most advanced interactive digital cable set-tops available today.
B Introduction Front Panel Figure 1: Front Panel Number Description 1 Power — Turns the set-top on and off (standby) High-Definition All-Digital Dual Tuner DVR Set-top DCX3510-M • User Guide 365-095-17067-x.
B Introduction Rear Panel Figure 2: Rear Panel Number Description 1 Cable In — Connects to cable signal from your service provider 2 Digital Audio (Optical S/PDIF) — Provides Dolby® Digital or PCM output 3 Video outputs / YPbPr — Component video output (HDTV) 4 Audio Out — L/R audio 5 HDMI — High-Definition TV (HDTV) connector 6 Video Out — Composite Video (SDTV) 7 eSATA* — External Serial Advanced Technology Attachment disk interface 8 USB* 2.
B Operation Operation 2 Turning Power On and Off Press power on the front panel or remote control to turn the DCX set-top on or off (standby). When using the remote control, be sure it is in cable mode by pressing cable before pressing power. Changing Channels You can change channels in three ways: • • Press channel + or – on the remote control to step through the channel selection. • Select the channel in the Interactive Program Guide.
B Operation Video Format Indicators (Front Panel Display) The front panel display of the DCX3510-M set-top is equipped with indicators to the right hand side of the display that are used to indicate the currently-selected video output format on the component video (YPbPr) and HDMI outputs.
B Digital Video Recorder (DVR) Digital Video Recorder (DVR) 3 The DCX3510-M set-top is equipped with an internal hard drive for DVR (Digital Video Recorder) functionality, which provides the ability to record both Standard Definition TV (SDTV) and High Definition TV (HDTV) programs. Storage time varies based on the video format and specific channel. The DCX3510-M set-top is also equipped with an eSATA interface on the rear panel.
Digital Video Recorder (DVR) B Simultaneously Record Two Shows—Record two programs from two different channels at the same time. Simultaneously Record Two Shows and Watch a Recorded Program—Watch a program recorded on your DVR while recording up to two other programs at the same time. You can also easily switch from viewing the pre-recorded program and either of the programs you’re recording.
B Connecting Your DCX Set-top Connecting Your DCX Set-top 4 Instructions and diagrams are included for the following connections: • • • • • High-Definition Television (HDTV) A/V receiver — Audio Standard-Definition TV (SDTV) Standard-Definition TV (SDTV) and VCR/DVD Recorder A/V receiver, Standard-Definition TV (SDTV), and VCR/DVD Recorder Before you move or change components on your entertainment system, review the following: • For basic cable connections, use 75 ohm coaxial cables equipped with F
Connecting Your DCX Set-top B HDMI or IEEE-1394 — HDTV and SDTV HDMI and IEEE-1394 offer higher quality HD video than component video. • If your TV has an HDMI input, this is for both audio and video. Connect a Standard HDMI cable to the TV and to the HDMI connector on your DCX set-top. • HDMI and IEEE-1394 outputs provide video and audio, so no separate audio connections are required if you plan to use your TV’s speakers as the primary audio source.
Connecting Your DCX Set-top B Connecting an HDTV — Single Connection for Video/Audio Connecting an HDTV — Single Connection for Video/Audio Cable In Connect an RF coaxial cable to the cable wall outlet and the CABLE IN connector on the DCX set-top. HDMI If your TV has an HDMI input, this is for both audio and video if you are using the TV speakers. Connect a Standard HDMI cable to the TV and to the HDMI connector on your DCX set-top.
Connecting Your DCX Set-top B Figure 3: Connecting an HDTV — Single Connection for Video/Audio Note: Only one HDTV video connection needs to be made to an HDTV. Note: On-screen graphics will not be displayed when using IEEE-1394 connection. Refer to On-Screen Graphics for more information. Note: Solid lines indicate optimum connections. Note: Optional HDMI connection to A/V Receiver shown but not required. High-Definition All-Digital Dual Tuner DVR Set-top DCX3510-M • User Guide 365-095-17067-x.
Connecting Your DCX Set-top B Connecting an HDTV — Separate Video/Audio Connections Cable In Connect an RF coaxial cable to the cable wall outlet and the CABLE IN connector on the DCX set-top. DVI If your TV has a DVI input, use the DVI connection for your video, connect a HDMI-to-DVI adapter or cable to the HDMI out connector on the DCX set-top and the DVI-HDTV connector on your TV. Note: A DVI connection supports only the video connection between the DCX set-top and the HDTV.
Connecting Your DCX Set-top B Figure 4: Connecting an HDTV — Separate Video/Audio Connections Note: Only one video connection and one audio connection need to be made to an HDTV. Note: HDMI-to-DVI adapter is not included with the set-top. Note: Solid lines indicate optimum connections. High-Definition All-Digital Dual Tuner DVR Set-top DCX3510-M • User Guide 365-095-17067-x.
Connecting Your DCX Set-top B Connecting an A/V Receiver — Audio Connecting an A/V Receiver — Audio There are several options available for audio connections to your A/V receiver: • • Digital audio (OPTICAL S/PDIF) Stereo audio (AUDIO L/R) If your A/V receiver supports it, the optical (S/PDIF) digital audio outputs may be used in place of the stereo audio outputs (audio L/R). These outputs offer a higher level of audio quality, including support for Dolby Digital audio.
B Connecting Your DCX Set-top Figure 5: Connecting an A/V Receiver — Audio Note: Only one audio connection needs to be made to an HDTV. Note: Solid lines indicate optimum connections. High-Definition All-Digital Dual Tuner DVR Set-top DCX3510-M • User Guide 365-095-17067-x.
B Connecting Your DCX Set-top Connecting an SDTV 1. Connect the stereo audio cable to the AUDIO OUT L/R connectors on the DCX settop and the audio L/R connectors on the Standard-Definition TV (SDTV). 2. Connect a Video Composite cable to the Video Composite connector on the DCX set-top and the input Video Composite on the TV. These video connection methods do not support HD video. If you have an HDTV, see Connecting an HDTV — Single Connection for Video/Audio.
Connecting Your DCX Set-top B Connecting a Standard-Definition TV (SDTV) and VCR/DVD Recorder 1. Connect a stereo audio cable to the AUDIO OUT L and R connectors on the DCX3510-M Series set-top and the INPUT AUDIO L and R connectors on the VCR/DVD Recorder. 2. Connect a video cable to the VIDEO OUT connector on the DCX3510-M Series settop and the INPUT VIDEO connector on the VCR/DVD Recorder. 3.
Connecting Your DCX Set-top B Figure 7: Connecting a Standard-Definition TV (SDTV) and VCR/DVD Recorder High-Definition All-Digital Dual Tuner DVR Set-top DCX3510-M • User Guide 365-095-17067-x.
Connecting Your DCX Set-top B Connecting an A/V Receiver, SDTV, and VCR/DVD Recorder 1. Connect a stereo audio cable to the AUDIO OUT L/R connectors on the DCX set-top and the input L/R connectors on the A/V receiver. 2. Connect a Video Composite cable to the Video Composite connector on the DCX set-top and the Video Composite connector on the A/V receiver. 3. Connect a stereo audio cable to the VCR AUDIO OUT L/R connectors on the A/V receiver and the INPUT AUDIO L/R connectors on the stereo VCR. 4.
Connecting Your DCX Set-top B Figure 8: Connecting an A/V Receiver, SDTV, and VCR/DVD Recorder Note: Solid lines indicate optimum connections. Note: Consult your A/V receiver manual for additional wiring options or constraints when including a VCR/DVD Recorder in your configuration. High-Definition All-Digital Dual Tuner DVR Set-top DCX3510-M • User Guide 365-095-17067-x.
Connecting Your DCX Set-top B Connecting Your Set-top to an External eSATA DVR 1. Contact your cable service provider to verify the set-top software necessary to support External DVR Storage is available in your area. 2. Connect the AC power cord to the external drive and plug the external drive’s AC power adapter into an electrical outlet. 3. Allow approximately 15 to 30 seconds for the external drive to reach operating speed. 4. Connect one end of the eSATA cable to the set-top. 5.
B Connecting Your DCX Set-top Data Devices Figure 10: Data Device Connections Do not attempt to connect data devices without contacting your service provider. Advanced data features require the proper application and network infrastructure to operate. Data Features In addition to high-quality audio and video, the DCX set-top has the capability to deliver high-speed data services such as Internet access, e-mail, IP telephony, e-commerce, and home banking.
Connecting Your DCX Set-top B On-Screen Graphics On-Screen Graphics Your DCX set-top can generate graphics that overlay the video programming or fill the entire television screen. Common examples include on-screen menus (such as the User Setting menu), closed captions, and interactive program guides. The DCX set-top overlays these graphics whenever you open a menu, enable closed captions, or scroll through a program grid. • • On-screen graphics are not available on all video output combinations.
B Recording Your Connections 5 Recording Your Connections Use this diagram to record connections between your home entertainment components. You can use this diagram to reconnect your system if you move the equipment or add new equipment. Disconnect the power from the DCX set-top before connecting or changing cable connections. Do not place another component or object on top of the DCX set-top. High-Definition All-Digital Dual Tuner DVR Set-top DCX3510-M • User Guide 365-095-17067-x.
B Configuring the User Settings 6 Configuring the User Settings Configuring the User Settings The following describes how to configure the audio (for HDMI connections), SD and HD video, closed caption, subtitle, and power settings for the DCX3510-M. Before you adjust the output settings: 1. Connect the DCX3510-M to the TV and other home entertainment devices. 2. Connect the provided power supply to the DCX3510-M and an AC power outlet. 3. Initialize the DCX3510-M and authorize it for services. 4.
Configuring the User Settings B User Settings Menu Main Screen To configure the DCX3510-M settings on the main User Settings menu screen, first power off the DCX3510-M using either the remote control or the Power button and then press the MENU key on the remote control. If the TV is on, the on-screen User Settings menu lists the DCX3510-M settings that can be adjusted.
Configuring the User Settings B Figure 12: Default User Settings Menu when an HDMI connection is in place Use the remote control cursor keys to navigate the on-screen menus as follows: • • • Press the ▲ and ▼ keys to highlight the setting you wish to change. Press the ► key to select an option. To exit the setting and move to another setting, press the ▲ or ▼ key. High-Definition All-Digital Dual Tuner DVR Set-top DCX3510-M • User Guide 365-095-17067-x.
B Configuring the User Settings Figure 13: User Settings Menu—Main Menu Screen Table 1: User Settings Main Menu Field Descriptions Setting TV Type Description Allows you to specify the style of television connected to the DCX3510-M. The 16:9 option is the default. • 16:9— A widescreen television is connected to the DCX3510-M. • 4:3 Letterbox — A standard-screen television is connected to the DCX3510M and widescreen programs should be scaled to fit the screen with black bars above and below the picture.
B Configuring the User Settings Setting Description progressive scanning at 60 frames per second). • 1080i—High-Definition 1080i format (1920 x 1080 pixels with interlaced scanning at 30 frames per second). • 720p—High-Definition 720p format (1280 x 720 pixels with progressive scanning at 60 frames per second). • 480p—Enhanced-Definition 480p format (720 x 480 pixels with progressive scanning at 60 frames per second).
B Configuring the User Settings Setting Native Mode Settings Description Allows you to customize the Native Mode feature of the DCX3510-M by selecting the video formats supported by your television. Selecting the Native Mode Settings option presents a new menu screen with settings specific to Native Mode operation. These settings are discussed in more detail below. The Native Mode Settings option is only available when the HDMI/YPbPr Output setting is set to Native.
B Configuring the User Settings Setting Front Panel Brightness Description Allows you to adjust the brightness level of the front panel display (clock/channel number and indicator icons) of the DCX3510-M. • High—The brightest level. This setting is most useful when using the DCX3510-M in very brightly lit rooms. • Normal—The default brightness level. • Low—The lowest (visible) brightness level. This setting is most useful when using the DCX3510-M in dim or dark rooms.
B Configuring the User Settings Figure 14: Native Mode Settings menu screen Table 2: Native Mode Settings Field Definitions Setting 1080p60 (High Definition) Description Generates 1080p60 video on the HDMI output if the program is broadcast in 1080p60 format. The DCX3510-M can also convert any other broadcast format to the 1080p60 video format. 1080p60 is a high-definition video image with 1920 x 1080 pixels, progressive scanning, and a frame rate of 60 frames per second.
B Configuring the User Settings Setting 1080p24 (High Definition) Description Generates 1080p24 video on the HDMI output if the program is broadcast in 1080p24 format. The DCX3510-M cannot convert any other broadcast format to the 1080p24 video format. 1080p24 is a high-definition video image with 1920 x 1080 pixels, progressive scanning, and a frame rate of 24 frames per second. This option is only available if the DCX3510-M is connected to an HDMI display device.
B Configuring the User Settings Additional HDMI Settings Screen The Additional HDMI Settings menu configures advanced options that affect the operation of the DCX3510-M with other HDMI and DVI display devices. Adjustable options include display mode, color space, audio output mode, and audio lip sync delay. Figure 15: Additional HDMI Settings screen High-Definition All-Digital Dual Tuner DVR Set-top DCX3510-M • User Guide 365-095-17067-x.
B Configuring the User Settings Table 3: Additional HDMI Settings Field Definitions Setting HDMI/DVI Mode Description Allows you to optimize the HDMI output to work with both DVI-equipped televisions and HDMI-equipped televisions. HDMI is the default setting. • HDMI—Optimized to work with an HDMI television or home theater receiver. • DVI—Optimized to work with a DVI television or display device (connected via an HDMI-to-DVI adapter).
B Configuring the User Settings Setting Lip Sync Delay Description Available when the Lip Sync option has been set to Manual. The Lip Sync Delay setting can be adjusted between 0 milliseconds and 500 milliseconds in 50 millisecond increments. If the Lip Sync option has been set to either Auto or Off, this option is disabled and can’t be selected in the menu.
Configuring the User Settings B Additional Closed Caption Settings Screen The Additional Closed Caption Settings adjusts the various display options for closed caption legibility. Customizable options include font size, font style, font color, and font opacity. You may also select to view different closed caption services if these are included within the broadcast program.
B Configuring the User Settings Table 4: Additional Closed Caption Settings Field Definitions Setting Service Selection Description Sets the service used by the DCX3510-M to render (draw) the closed captions: • Analog—Affects closed captions for analog and digital standard definition services. Available options are: CC1, CC2, CC3, CC4, T1, T2, T3, or T4. The default setting is CC1. • Digital—Affects closed captions for digital enhanced definition and high definition services.
Configuring the User Settings B Subtitle and DVS Settings Screen The Subtitle and DVS Settings menu customizes the language and appearance of subtitles and turns the descriptive video service feature on and off on the DCX3510-M. Subtitles allow a viewer to watch television programs and movies that contain dialogue that is not in the viewer’s native language. Subtitles are not included with many television programs (unlike closed captions).
B Configuring the User Settings Table 5: Subtitle and DVS Settings Field Definitions Setting Subtitles Description The default setting is Off. • Off—Subtitles are not rendered (drawn) by the DCX3510-M. • On—Subtitles are rendered (drawn) by the DCX3510-M if they are included in the program and in the language specified by the Language setting. When the Subtitles option is set to On, Language can be selected from the menu.
Configuring the User Settings B Advanced Audio/Video Settings Screen The Advanced Audio/Video Settings menu customizes several advanced audio and video features of the DCX3510-M, most notably the Dolby Volume feature and the Video Sharpness feature. The Dolby Volume feature provides volume normalization across channels, programs, and commercials. Normalization is a process that adjusts the different volume levels across channels, programs, and commercials to the same approximate output volume.
B Configuring the User Settings Table 6: Advanced Audio/Video Settings Field Definitions Setting Dolby Volume Description The default setting is Off. • Off—Output volume may fluctuate during commercials or when changing channels. • On—Maintains a more consistent output volume regardless of the channel or program being viewed. Video Sharpness The Video Sharpness setting allows you to adjust the picture sharpness when viewing a standard definition (SD) program on the DCX3510-M.
B Troubleshooting 7 Troubleshooting Before calling your service provider, review this troubleshooting guide. This information is to help you quickly solve a problem. If your problem still exists, contact your service provider. Problem The DCX set-top will not power on Possible Solution • The DCX set-top has received a software update and may not power on while the new software is being installed. Try again in a few minutes.
B Troubleshooting Problem There is no audio from the center and/or surround speakers of a home theater receiver connected to the DCX set-top Possible Solution Not all programs feature full Dolby Digital [5.1] or Dolby Digital Plus [7.1] surround sound. In some cases, the programs may only contain left and right stereo audio. • Verify that the S/PDIF cable (optical) is firmly connected to the DCX set-top and the home theater receiver.
B Troubleshooting Problem Possible Solution There are black bars to the right and left of the picture Wide screen TVs display 4:3 programs in this format unless set to Stretch. Turn on the 4:3 OVERRIDE feature in the User Settings menu. This enables most wide screen TVs to stretch the video to fill the screen (see your TV manual for information about stretching 4:3 video). • If the DCX set-top is connected to a wide screen TV, verify that the TV TYPE is set to 16:9 in the User Settings menu.
Motorola Mobility, Inc. 101 Tournament Drive, Horsham, PA 19044 www.motorola.com 365-095-17067 x.
