User Manual
Table Of Contents
- 1 Introduction
- 2 Getting Started Aurora(n)-USB
- 3 Getting Started Aurora(n)–TB3 (Thunderbolt)
- 4 Getting Started Aurora(n)-DNT (Dante)
- 5 Getting Started Aurora(n)-HD2 (ProTools HD)
- 6 Front Panel Controls
- 6.1 Meter Page
- 6.2 Function menu
- 6.2.1 Clock Setup
- 6.2.2 Line Trim
- 6.2.3 Preamp
- 6.2.4 Preamp Setup
- 6.2.5 Routing
- 6.2.6 Test Tone
- 6.2.7 Digital In Status
- 6.2.8 Optical Settings
- 6.2.9 SD Card
- 6.2.10 SD Record Setup
- 6.2.11 Sessions
- 6.2.12 Takes
- 6.2.13 Scenes
- 6.2.14 Playlists
- 6.2.15 Settings
- 6.2.16 Date & Time
- 6.2.17 Backlight
- 6.2.18 About
- 6.2.19 Firmware Update
- 6.2.20 USB Mode
- 6.3 Phones Source (Basic)
- 6.4 Phones Source (Advanced)
- 7 microSD Record and Play basics
- 8 Firmware Updates
- 9 Support
- 10 Troubleshooting & User Tips
- 11 Specifications
- 12 Aurora(n) Performance Measurements
- 13 Certifications
- 14 Warranty Information
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9 Support
We are devoted to making your experience with Aurora
(n)
trouble-free and productive. If the troubleshooting
and operational sections of this manual did not help resolve your questions, several support options are
available to you:
9.1 Lynx Website Support Resources
Logging on to https://www.lynxstudio.com > Support, will provide several options for resolving your support
issues:
Answers
An extensive catalog of FAQs derived directly from our most common tech support inquiries. Our
FAQ section is updated regularly and designed to allow users to find the answers to their most
common questions quickly.
Ask A Question
For direct attention from the Lynx Technical Support Staff, registered users can submit a support
ticket online that details their problem and steps they’ve taken to resolve it. Most Support Ticket
submissions are responded to within 24 hours.
Downloads
A library of current firmware and driver files are available for download and installation. Check back
regularly to ensure that your Aurora
(n)
is up-to-date. There are also files that are useful for diagnostics
and the most up-to-date user’s manual available here.
Facebook Support Information Group
Like us? Then Like us on Facebook to be alerted to the latest support, product and product
information. There is a Lynx Studio Technology, Inc group as well as a Lynx Support and Updates
page where information about new drivers and firmware updates are announced.
9.2 Telephone Support
Telephone support is available by calling +1 (714) 545-4700 extension 206 from 9AM to 5PM Pacific Time,
Monday through Friday, excluding United States Holidays.
9.3 Registering your Aurora
(n)
Lynx is committed to providing you with the best service possible. To help us serve you better, please be sure
to register your Aurora
(n)
. Register on the web at: https://www.lynxstudio.com/register.
9.4 Return Policy
If you have a unit that you suspect is defective or is malfunctioning contact Lynx technical support via one of
the means described above for diagnosis. If the technician determines that the unit is faulty, they will issue an
RMA number so you can send the unit in for repair. Units received without a valid RMA number will be
refused. All RMA numbers are valid for 30 days from the date of issue.