Operation Manual

NANO Version 2.0 May 2012
Page 25 of 27
6 Troubleshooting
Q: My computer does not recognize the NANO as a USB mass storage device?
A: Make sure that that NANO is turned off before connecting to computer.
Q: My flight has no security.
A: Switch off the NANO for five minutes and turn it on for normal operation. If the flight is
still not secure contact us.
Q: When I power on see all green LEDs blinking and the red LED is illuminated.
A: This means that your flight recorder has lost security. Contact us for further details.
Q: When I power on I see one green LED and the red LED is illuminated.
A: There is a problem with the SD card. We recommend that you eject SD card and format
it.
Q: Is the internal LiIon battery for the NANO end-user replaceable or would I need to send
the unit back to LXNAV or a dealer to have the battery replaced?
A: User can replace Li-Ion Battery. See chapter 4.11
Q: I can't read nano on my notebook.
A: Change power management scheme on your notebook, or connect notebook to power
supply.
Q: When I connect NANO to my notebook, message "USB device connected" would appear,
disappear, appear, etc. from the laptop screen.
A: Change power management scheme on your notebook, or connect notebook to power
supply.
Q: Can I open files from NANO on Apple computer?
A: Yes.
Q: I run Ubuntu on my laptop so cannot run NanoConfig.exe.
A: NanoConfig is Windows application, that runs only on windows operating system.
Q: Can I declare task with OUDIE?
A: Yes, declaration can be done via serial cable or over BlueTooth. Please read step by step
instructions
http://www.lxnav.com/downloads/manuals/FAQ_Upload_declaration_from_OUDIE%20to%2
0NANO.pdf
Q: My NANO will not turn off or function. It is displaying from left to right: no light, green
light, green light, no light, red light. How can I fix this?
A: That combination of LED's appears only in case of SD card error. That happens only if
SD card is not inserted properly in socket. It's hard to eject SD card. Now you must remove
SD card and insert it back, then everything will be ok. To turn off NANO from described
position the only way is to use the reset button with a paperclip or similar device.
Q: When I run nanoConfig, I'm getting errors.
A: Probably Microsoft Net Framework is not installed.