Full Product Manual

is sent out and discovers there is no issue, or the issue is not manufacturing related, then customer
will be responsible for the service call. If a manufacturing related issue is discovered there is no
charge for the technician visit. If the technician determines that any fault is not covered under this
warranty, the customer is solely responsible for the cost of any parts and or labor charges.
Additional Warranties
The spa cover, steps, light bulbs, headrests, skirt and filter are warranted to be free of defects in
workmanship or materials for thirty (30) days from the date of delivery. All other factory-installed
components, including but not limited to the cabinet, frame, LED light system, stereo and related
components, speakers, skimmer, and jets, are warranted against malfunction due to defects in
workmanship or materials for one year from the date of purchase.
Exclusions
This Limited Warranty is void if Luxury Spas or its designated representative determines that the
spa has been subjected to alteration, neglect, misuse or abuse, or freight damage caused by the
common carrier; or if the failure is caused by accident, acts of God or other causes beyond the
control of Luxury Spas. Neglect, misuse and abuse include any installation, operation or
maintenance of the spa other than in accordance with the instructions contained in the owner’s
manual provided with the spa, including but not limited to the failure to maintain proper water
chemistry and chemical balance and the use of abrasive or improper cleaners. This Limited
Warranty does not provide coverage for any item attached to or installed on the spa after the date
of sale or for gaining access to any component for repair or replacement. Spa units used in a
commercial application are excluded from any coverage whatsoever.
Damage to headrest pillows reported beyond the day of delivery will not be covered under
warranty. Headrest pillows are to be removed from the spa when not in use.
Warranty service will be provided only if the original invoice or sales receipt is presented with the
defective product within the guarantee period. We may refuse free-of-charge guarantee service if
these documents are not presented or if they are incomplete or illegible.
Disclaimers
Except as specifically provided by the law, Luxury Spas and its representatives shall not be liable for
any injury, loss, cost or other damage, whether incidental or consequential, arising out of any defect
covered by this Limited Warranty, including, without limitation, loss of use of the spa and cost for
removal of defective product, even if Luxury Spas has been advised of the possibility of such
damage. The liability of Luxury Spas under this Limited Warranty, if any, shall not exceed the
original amount paid for the defective product. Coverage under this Limited Warranty shall
commence as of the original date of purchase and the duration of such coverage shall not extend for
any reason whatsoever beyond the stated time periods. These disclaimers shall be equally
applicable to any service provided by Luxury Spas USA and its representative.
Luxury Spa USA
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Call us at 866-220-7405