Safety Information

Troubleshooting Guide
Maestro® occupancy sensing switch
Symptom Possible Causes Solution
Lights turn back ON after
they are manually turned OFF.
Sensor mode is set to Auto-
On and Auto-Off (Occupancy).
Lights will continue to turn back
on 25 seconds after a manual off
in Occupancy mode.
Change the Sensor Mode
to Manual-On and Auto-Off
(Vacancy). Refer to instructions to
change custom settings.
Sensor mode is set to
Auto-On Daylight Sensing.
Continue to turn the lights off
to make the sensor learn your
preferred light level.
Manual Off while Occupied
setting is Disabled.
Change Manual Off while
Occupied setting to Enabled.*
Lights turn OFF while
space is occupied.
Sensor’s timeout is too short
for this application.
Increase timeout (i.e. 5 minutes
to 15 minutes).*
Sensor does not have full
view of room.
Move objects blocking the
sensor’s line-of-sight.
Sensor’s sensitivity is set too low. Change sensitivity to high.*
Lights stay ON after
space is vacated.
Sensor’s timeout has
not yet expired.
Wait for the timeout to expire.
An external noise source such
as an HVAC vent is interfering.
Change the sensitivity to low.*
Try to eliminate the external
noise source.
Lights turn ON when
walking past room.
Sensor coverage extends
beyond room perimeter.
Change sensitivity to low.*
Reflections off shiny objects can
allow the sensor to see outside
the typical coverage.
Change sensitivity to low.*
Block part of the lens.
*see www.lutron.com/TechnicalDocumentLibrary/048461.pdf
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