Frequently Asked Questions

F
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F
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S
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F
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F
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F
A
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ON
OFF
5
Turn power ON at circuit breaker
4
Mount all devices using the provided screws
(Front Accessible Service Switch)
Pull tab out for bulb replacement.
Adjust Low-End Trim
Phase-Select Mode
Raise lights
Tap to toggle lights
on / off.
Double-tap to turn
lights on to full
intensity.
Press & hold for
delayed fade-to-off.
Lower lights
T
R
L
Displays the current light level
Indicator Lights (IL)
6
Dimmer Operation
This control can be used in a HomeWorks system for control from keypads, Pico
wireless controls, schedules, and more.
For HomeWorks, use the system programming software to set up the system
(training is required to access the software).
7
Setup
NOTE: Resetting a device to its factory settings will remove it from the system and erase all of its programming.
Step 1: Triple tap
T
.
Step 2: Press and hold
T
. Continue to hold
T
for approximately 3 seconds until the indicator lights flash up and down.
Step 3: Triple tap
T
. Load (light) will turn OFF and turn back ON to full intensity. This indicates a successful factory reset.
Return to Factory Settings
Troubleshooting
Symptoms Cause and Action
LEDs do not operate well or they
flicker/buzz.
•
Is the load from the Lutron compatible lamp tool? Please visit www.lutron.com/lednder
•
See Phase-Select Mode.
•
Adjust low-end trim.
•
Connect Neutral wire.
LEDs do not dim low enough.
•
Perform low-end trim adjustment in Step 7.
ILs 1 and 7 are flashing.
Over Voltage Protection
•
Verify that the control is set correctly for the load. • Check Phase-Select Mode setting.
Bottom three ILs 1, 2, and 3 are flashing. Shorted FET Detection
•
Wiring error. Product may be permanently damaged.
•
Check wiring to be sure it matches installation instructions and wiring diagrams.
All ILs are flashing. Over Current Protection Mode
•
Check Phase-Select Mode setting.
•
Verify that no bulbs are blown out.
•
Verify that product is wired properly.
•
Cycle power to the unit using the Front Accessible Service Switch (FASS) to reset.
• If using LED or CFL bulbs, verify that they are Lutron compatible bulbs, please visit www.lutron.com/ledfinder
Load is OFF and there is no indicator on the
dimmer.
Power Not Present
•
Circuit breaker OFF or tripped. Verify that product is wired properly.
•
Load is not installed or connected. Dimmer must have a load to operate.
•
Front Accessible Service Switch (FASS) is in the OFF position. Move Front Accessible Service Switch (FASS) to the ON position by pushing it in.
Wiring Error
•
Check wiring to be sure it matches installation instructions and wiring diagrams.
Light turns ON and OFF continuously. Improper load type or less than the required minimum load
•
Recommended minimum load is 10 W / 10 VA or one compatible LED lamp listed at www.lutron.com/lednder • Connect Neutral wire.
Middle IL is flashing. Over Temperature Condition
•
Load may exceed maximum load rating.
•
Ambient temperature may exceed maximum product rating.
•
Cycle power to the unit using the Front Accessible Service Switch
(FASS) to reset.
Dimmer IL is ON but load cannot be turned ON
or cannot be turned OFF.
Wiring Error
•
Check wiring to be sure it matches installation instructions and wiring diagrams.
Lamps Burned Out or Not Installed
•
Replace or install lamps.
ILs 3 and 7 are flashing. Line / Load Miswire Detected
•
Swap wires on Black and Brass screw terminals.
Lights don’t turn ON/OFF
from a keypad or from other
remote device.
Improper programming
• Refer to the HomeWorks software to ensure proper programming.
Out of RF range
• Reposition to be within 30 ft (9 m) of an RF signal repeater.
For additional Troubleshooting, please visit www.lutron.com/support
1. Open the Front Accessible Service Switch (FASS).
2. Press and hold . Close the Front Accessible Service Switch (FASS) and continue
to hold for 5 seconds.
Note: The current phase selection will illuminate:
IL7 Forward-phase
IL4 Phase auto-select – Default with no neutral*
IL1 Reverse-phase – Default with neutral
3. Press the / button to choose the desired selection.
4. Press
T
to exit Phase-Select mode.
* LED phase auto-select defaults to reverse-phase unless the LED load cannot operate
correctly. It will then switch to forward-phase automatically. LED phase auto-select is only
available when no neutral wire is connected.
IL4
FWD
AUTO
REV
IL7
IL1
3 sec
TT
1. Press and hold
T
and for 5 seconds.
2. Press or to select the desired low-end trim level.
3. Press
T
to exit.
For lights switched from three or more locations:
3C
Dimmer OR
Companion Dimmer
Blue
Brass
Black
Ground wire
(bare or green)
Green wire
Different-
colored
screw
Ground wire
(bare or green)
IMPORTANT:
Tag or mark the
common wire on
existing 3-way
devices. This is usually
connected to a darker
(or different) colored
screw than the others.
This does NOT include
the ground screw.
Green wire
Dimmer OR
Companion Dimmer
Black
Brass
Blue
Marked
wire
Ground wire
(bare or green)
NOTE: Only one dimmer can be used per circuit.
A
B
Line / Hot
A
B
Dimmer OR
Companion Dimmer
Brass
Black
Marked
wire
Ground wire
(bare or green)
Green wire
Blue
B
B
A
NOTE: Dimmer may be wired on the line side, load side, or in the middle. Neutral has been excluded from this diagram for clarity. Connect Neutral to the
dimmer as required. Up to nine companion dimmers may be used. For additional wiring assistance go to www.lutron.com/wiringwizard
Dimmer or
Companion Dimmer
Dimmer or
Companion Dimmer
Dimmer or
Companion Dimmer
Brass
Silver
Brass Brass
BlackBlackBlack
Line / Hot
GreenGreenGreen
BlueBlueBlue
GroundGroundGround
Neutral
120 V~
50/60 Hz
Load
A B
Setup for use WITHOUT a system
NOTE: If setting up as part of system, phase settings and low-end trim levels made on the
dimmer will be over-written by the system software.
Setup for use WITH a system
NOTE: If setting up as part of system, phase settings and low-end trim levels made on the
dimmer will be over-written by the system software.
NOTE: Dimmer can be
installed at any location
on the circuit.
T
FASS