Installation Instructions
P/N 043522 Rev. A
01/2020
–
The gateway requires at least one HomeWorks QSX Processor. Refer to the
installation instructions of the HomeWorks QSX Processor for setup and
other information. The Clear Connect – T
ype X Gateway must be powered
by an approved LPS/SEL
V PoE power supply compliant to IEEE 802.3af
2003 or 802.3at 2009.
Included Components
Gateway
Recess-mount adaptor
Surface-mount adaptor
Ladder
Drill
Pencil
Philips head screwdriver
Tools You May Need
Components
(not included)
Mud ring
22 in
(70 mm)
Hole saw
31 in to 3` in
(83 mm to 89 mm)
Limited Warranty
For limited warranty information, please visit
http://www.lutron.com/TechnicalDocumentLibrary/043492.pdf
)Lutron, Lutron, Quantum, HomeWorks, and Clear Connect are
trademarks or registered trademarks of Lutron Electronics Co., Inc. in the
US and/or other countries.
©2019 Lutron Electronics Co., Inc.
Customer Assistance
For questions concerning the installation or operation of this product, call
the Lutron Customer Assistance. Please provide exact model number
when calling.
FCC/IC/IFT Information
This device complies with part 15 of the FCC Rules and Industry Canada license-exempt RSS
standard(s). Operation is subject to the following two conditions:
(1) This device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired
operation. Modications not expressly approved by Lutron Electronics Co., Inc. could void the
user’s authority to operate this equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
–
Reorient or relocate the receiving antenna.
–
Increase the separation between the equipment and receiver.
– Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
– Consult the dealer or an experienced radio/TV technician for help.
This equipment complies with FCC/ISED radiation exposure limits set forth for an
uncontrolled environment. The user should avoid prolonged exposure within 20cm
of the antenna, which may exceed the FCC/ISED radio frequency exposure limits.
This Class B digital apparatus complies with Canadian ICES-003.
www.lutron.com/supportU.S.A. and Canada
1.844.LUTRON1
Mexico 8am – 8pm ET
+1.888.235.2910
Product Overview
Status LED – Provide Gateway Feedback
Green = Normal Operation
Blue = Firmware upgrade in process
Red - Error
Program Button
Used to factory reset gateway
and to associate into a system
Installation
Choose a location to mount the Gateway so that it is centrally located in
relationship to the other Clear Connect – Type X devices. A minimum of two
or more Clear Connect – Type X devices must be within 25 ft (7.6 m)* of the
Gateway. See Lutron application note P/N 048745 for more information on
mounting location requirements for the Gateway. A maximum of 16 total
Gateways and wired Processors can be on one system. Clear Connect
Gateway – Type X must be mounted 5 ft (1.5 m) away from wireless
interference sources like microwaves, Wireless Access Points (WAPs) etc. PoE
wiring must be kept internal to the building. Do not run PoE wiring outdoors
or install the gateway in metallic enclosures.
3
1
⁄4 in to 3
1
⁄2 in
(83 mm to 89 mm)
Recess-mount
adaptor
Junction box
Mud ring
Surface-mount
adaptor
Install adaptor
Install mud ring
OR
Recess-mount
adaptor
Select the mounting adaptor for your installation. Each
Clear Connect Gateway – Type X comes with a
recess-mount adaptor and a surface-mount adaptor.
To adaptor
To mud ring
Surface-mount
adaptor
Add the gateway into the HomeWorks Designer software.
Note: Requires HomeWorks Designer software 16.0 or later.
System Setup
Symptom Probable Causes and Solutions
Unit does not power on A PoE Switch is not being used or
commissioned as a PoE Switch
Other end of the Ethernet cable is not
connected to the PoE Switch
Unit can not be found
in software
The Ethernet cable is not directly connected to the Ethernet
switch that the wired processor is using
Model is not supported (Quantum / myRoom
vs. HomeWorks)
Ethernet run is longer than the supported
328 ft (100 m) and a PoE extender is needed
Unit does not control
surrounding lights
Out of wireless range
Gateway lost power / Ethernet wire run too long and PoE
booster is required
Troubleshooting
Mode/Error LED Pattern Description
Normal Operation Status LED blinks Green every 10 seconds
Software Update Status LED blinks Blue
Error Status LED - solid Red
Processor Identify Status LED blinks Green rapidly
LED Diagnostics
HomeWorks Clear Connect
Gateway – Type X
HQP7-RF-2, HQREP-RF
RR-PROC3, RR-REP3
48 V- 100 mA
English
Installation Instructions
Please Read Before Installing
Step 1 — Choose a Location to Install
L1
+24
COM
L2
COM
CCI
V+
COM
MUX
MUX
0,28 in
7 mm
L1L2
= = =LED | DEL
T
x
R
x
4,4 in-lb
0,5 N
•
m
V+
COM
MUX
MUX
QSX Processor
Island
Screen
Bay 1 Bay 2 Bay 3
71 ft max
(21.6 m)
25 ft max
(7.6 m)
Equipment
Room
Kitchen
Powder
Room
Dining
Room
Walk-in
Closet
Master
Bedroom
Master
Bath
Coat
Closet
Home
Theatre
PoE Switch
CAT5e Minimum
328 ft (100 m) max applies to
both wires in the dashed box
Step 2 — Provide opening for Adaptor
Step 3 — Install Adaptor or Mud Ring
into Ceiling
Step 4 — Plug in PoE and Attach
Gateway to Adaptor
OR
Step 2a
Note: Each Clear Connect – Type X device
should have two or more non-battery
powered Type X devices within 25 ft (7.6 m)
of another compatible Clear Connect –
Type X device.
Legend
Clear Connect – Type X
Gateway
Clear Connect – Type X
device