User's Manual

Symptom
Shade will not move using
adjustment buttons on EDU...
Solution
...EDU is not powered - check EDU Power.
By unplugging and re-plugging in EDU.
LED should light for 5 seconds.
...Shade is caught on something - free shade.
...Shade is not programmed to keypad or event.
Shade does not fully open or fully close... ...Limits have been set incorrectly - refer to “set
open limit” and “set close limit” sections on re-set
limits using HW1 Software.
...Shade fabric is caught on something - free shade.
Fabric not level... ...Check that brackets are mounted level.
...Check that fabric is tracking correctly on
the shade tube.
Fabric not centered over window... ...Check that brackets are centered.
Shade does not move smoothly... ...Check for binding of shade fabric on side
channels.
...Check fabric tracking.
Wireless Shade can not be addressed.... ...Shade is out of RF communications range.
Move RF signal repeater or RF processor to
within 30 feet (9m) of shade.
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Troubleshooting
SIVOIA QED
TM
Wireless Roller 64 Installation Instructions