User Manual
7|Page
Step 7) Remove the Flowmeter from the container, empty the cleaning soluon from the container,
rinse the container out. Place the Flowmeter back into the empty container and ll it up to the
Flowmeter case edge with water. Be very careful not to get any water in or on the case, to avoid
damaging the device. Allow the device to sit for a few minutes to rinse o any cleaning soluon.
Step 8) Remove Flowmeter from the container and reinstall the Flowmeter, refer to the installaon
procedure.
Troubleshoong
Problem/Issue Possible Cause Possible Fix
Flowmeter error screen
present and the Flowmeter
indicator LED is solid red.
Causes: 1 - 4, 8 & 9
Flowmeter is indicang NO
FLOW when water is known
to be owing. Causes:
1 – 4, 8
Flow meter is indicang
uid ow when system
is shut o OR no ow is
present.
Causes: 1, 3 – 7
The indicator LED ashes
red and/or
The ow rate on the screen
toggles between 0 gpm and
“N” gpm.
Causes: 4
Sub-Causes: 3 – 7
Flowmeter fails to reliably
measure ow.
Causes: 1, 3 – 8
1. Improper Installaon is the
common reason for owmeter
issues
2. Flowmeter not powered
3. Turbulent Flow or Air Bubbles
are present in the Flowmeter
Piping
4. Flowmeter is above the rated
ow.
5. Plumbing Vibraon
6. Water Leakage somewhere in
the system.
7. Electrical RF/EMI noise is
triggering false readings
8. Scaling OR excessive buildup o
parcles inside the owmeter
9. Internal Damage caused by
dropping OR plugging in an AC/
DC wall adapter rate more than
+5VDC.
1. Recheck and Verify all the
installaon requirements;
inlet piping, orientaon, ow
direcon, etc.
2. Flowmeter requires separate
+5VDC power source, refer to
installaon.
3. Recheck and Verify all the
installaon requirements;
remove any air bubbles, make
sure inlet piping length is
adequate.
4. Flowmeter cannot measure ow
above the Max rated ow in the
specicaons table.
5. Isolate Flowmeter from source
of vibraon.
6. Repair the leaking component
or piping in the system.
7. Locate and remove electrical
noise source.
8. Clean the owmeter. Refer
to maintenance and cleaning
secon.
9. Replace Flowmeter