Software

PN 89-00002-00-150 Rev. A 8 - 1

Troubleshooting

Troubleshooting procedures help users isolate, identify, and remedy

problems with the Luminex analyzer and Luminex XYP instrument.

This chapter does not troubleshoot problems with the PC. For help

with PC problems, please call Dell Technical Support at 800-624-

9896.

To troubleshoot a problem, start by selecting a general symptom

Next, identify the possible problem and remedy it with one of the

solutions listed.

This troubleshooting chapter supplies information for the following

topics.

• Power Supply Problems

• Communication

• Pressurization

• Fluid Leaks

• Sample Probe

• Calibration Problems

• Acquisition Problems

• Bead Detail Irregularities

• Error Messages

• Printing Errors

• Verification

You can find answers to frequently asked questions (FAQs) on the

Luminex website: http://www.luminexcorp.com. From the Support

menu at the top of the page, select FAQs.