Software Owner manual

Luminex 200 System User Manual xMAP Technology
4 - 12 PN 89-00002-00-144 Rev. B
Error States The following error states display on the Status Bar on the Run Batch
tab when an error occurs during system operation.
System Error
Messages
There are two types of error messages: system error messages, and
sample error messages.
System error messages are displayed in three places:
• the Message Log on the Diagnostics Tab
• the message log located in the Windows message log folder
• the Errors tab on the Analysis window
Error Message Possible problem Solution
Disconnected The software has not made
initial connection.
On the toolbar, click Connect;
wait for the status to change.
The communication cables are
not connected.
Remove and reconnect the cable
connections.
Close the software application
and reopen it.
Close the software application,
then turn off the Luminex
system. Power on the system
and check the status.
Refill Sheath Sheath fluid is low. Refill the sheath container, then
click Resume.
Running: Sheath Empty Sheath fluid is empty. Replace or fill the sheath fluid
container with sheath fluid. Run
two Prime commands.
Error Message Possible problem Solution
Unknown Diagnostic Error Unknown/varied Record the error code number
and message. Contact Luminex
Technical Support.
XYP Instrument Heater
Stability Range Exceeded
The heater block temperature is
not hitting the target value.
Verify the heater temperature is
set correctly in the software.