Software Owner manual

PN 89-00002-00-144 Rev. B 4 - 1
Troubleshooting
Troubleshooting the
Luminex 200
System
Troubleshooting procedures help users isolate, identify, and remedy
problems with the Luminex 200 analyzer and Luminex XYP. This
chapter does not troubleshoot problems with the PC. For help with
PC problems, please call Dell Technical Support at 800-624-9896.
To troubleshoot a problem, select a general symptom. Next, identify
the possible problem and remedy it with one of the solutions listed.
This chapter supplies information for the following topics:
• Power Supply Problems
• Communication
• Pressurization
• Fluid Leaks
•Sample Probe
• Calibration Problems
• Acquisition Problems
• Bead Detail Irregularities
• Error Messages
• Printing Errors
• Verification
You can find answers to frequently asked questions (FAQs) on our
website: http://luminexcorp.custhelp.com.
Luminex Technical Support is available to users in the U.S. and
Canada by calling 1-877-785-BEAD (-2323) between 7:00 a.m. and
7:00 p.m. Central Time, Monday through Friday. Users outside of the
U.S., Canada and Europe can call us at [phone] between
7:00 a.m. and 7:00 p.m. Central Time, Monday through Friday.
Inquiries may also be sent by email to [e-mail].
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