User Manual, Version 2.3

Luminex 100 IS User Manual Version 2.3 xMAP Technology
1 - 2 PN 89-00002-00-071 Rev. C
Technical Support Luminex Technical Support representatives are ready to help you,
particularly when the system or software cause any questions or
problems. If the question or problem relates to materials from the
assay kit, you should contact the kit provider directly.
Luminex Technical Support is available to users in the U.S. and
Canada by calling 1-877-785-BEAD (-2323) between the hours of
7:00 a.m. and 7:00 p.m. Central Time, Monday through Friday. Users
outside of the U.S., Canada, Europe can contact us at +1 512-381-
4397 between the hours of 7:00 a.m. to 7:00 p.m. Central Time,
Monday through Friday. Inquiries may also be sent by email to
[e-mail].
Luminex Technical Support is also available to users in Europe by
calling [phone] between the hours of 8:30 and 5:30, Central
European Time, Monday through Friday. Email inquiries in Europe
can be sent to [e-mail].
Luminex Website Additional information is available on the Luminex website. Search
on the desired topic or navigate through menus. Also, review the
website’s FAQ section.
 To access Luminex website FAQ section:
In your browser’s address field, enter:
http://luminexcorp.custhelp.com. This address takes you
directly to the FAQ section.