Manual
Luminex 100 IS User Manual Version 2.2 xMAP Technology
8 - 10 PN 89-00002-00-069 Rev. A
• Verify that you selected the correct template.
• Verify that lot information is entered correctly.
• Verify that the system is functioning properly by running system
controls.
• If the system controls pass, contact the kit manufacturer.
Luminex 100 Analyzer
Problems
Power On
Indicator Light Is
Not On
• Verify that the Luminex 100 analyzer is powered on.
• Verify that the system is plugged into an outlet with current.
• If using a surge protector, verify that the power strip is On.
• Remove and reconnect the cable.
• Verify the fuses (see “Fuses” on page 7-11).
PC Is Not Powered
On
• Verify that the PC voltage is set correctly by checking the back
of the PC. The options are 115 volts and 230 volts.
• Verify that the system is plugged into an outlet with current.
• If using a surge protector, verify that the power strip is On.
• Remove the cable and reconnect.
•Power on the PC.
Sheath Fluid Is
Leaking Onto the
Plate Holder
• Remove and sonicate or flush the Luminex XYP instrument
Sample Probe. Load a new plate onto the plate holder.
• Complete the following analyzer functions from the Maintenance
tab: Backflush, Drain, Alcohol Flush and Water Wash.
• Empty the waste container. Prime the system and check if sheath
fluid is dripping into the waste container. Contact Luminex
Customer Support with this information.
• If using the filter bottom plates, adjust the Sample Probe height
up to prevent the probe from puncturing the filter.
Progress Bar
Indicates No
Events Being
Collected During
Calibration or
Verification
• Verify that the Luminex 100 analyzer and the Luminex XYP
instrument are connected properly.
• Empty the waste container if it is completely filled.
• Verify that the tubing from the sheath fluid and waste containers
are connected properly.
• Verify that you properly mixed the system calibrators or controls
before dispensing into the wells.
• Verify that you added the system calibrators or controls to the
correct well on the plate.
• Verify that the volume added to the well is correct.