Warranty
LumaBase® Warranty
Thank&you&for&your&purchase&of&a& Lum aBa se&product!&Although&we&hope&that&our&
product& has& reached& you& in& perfect& working& order,& we& know& it’s& sometimes&
necessary&to& exchange&or&return&an&item.& That&is&almost&always&the& fastest&way&to&
resolve&a&product&performanc e&pro ble m .&
If&you’re&unable&to& return& your& item& or& secure& an& exchange&from&the&retailer&at&
which& it& was& purchased,& JHSpec ia lt ies & Inc.& offers& a& 30-day& limited& warranty& on&
most& products*.& This& warranty& is& only& offered& to& the& original& purchaser& for&
products& purchased& directly& from& an& authorized& retailer& or& wholesaler& of&
LumaBase®&products.&
We&value&our&relationship&with&you&and&we&are&happy&to&repair&your&defective&
item&or&replace&it&with &an &it em &t ha t&is &eq u al &to &th e&p u rch as e&p ric e&o f&th e&it em&if&
you&can&meet&the&below&requirements.&If&you&can&meet&these&requirements&please&
contact&us&by&e-mail&so&that&we&may&forward&you&a&quality&assurance&from.&
Return&Requirements:&
• Item&was&purchased&within&the&last&30&days.&
• Item&was&purchased&during&its&intended&season.&
• Proof&of&purchase&can&be&provided.&
• Item&is&in&its&original&packaging.&
*Please¬e,&warranty&is¬&extended&to&items& that&are&purchased&from&seasonal&
stores&as&they&genera lly&sell&items&with&an&"all&sales&final"&policy.&Warranty&is&also&
not& extended& to& close-out,& second& quality,& or& resold& products& (i.e.& garage& sales,&
online&auctions,&or&online&retailers¬&purchasing&directly&from&Gemmy&Industries&
Corporation).& Any& issues& with& items& purchased& from& these& types& of&
vendors/sellers&will&need&to&be&addressed&with&them.&