Operating Instructions

Maintenance/problem treatment
7 - 5
LUDWIG HOOK / 06/10/2020 / Ludwig System GmbH & Co KG; 83435 Bad Reichenhall, Germany / Tel.: [phone]
7.4 Problem treatment
Problem treatment
Problem Possible cause Remedy
LUDWIG HOOK
LED on LUDWIG HOOK does not
light up.
- Error: flat battery. Charge battery!
LED on LUDWIG HOOK flashes
red.
- Low battery. Charge battery!
LUDWIG HOOK will not open. - flat battery (LUDWIG HOOK)
- flat battery (radio remote control)
Charge battery!
- LUDWIG HOOK out of range. Reduce the distance!
- LUDWIG HOOK is loaded.
(Unlocking block)
Lower the load further!
- defective LUDWIG HOOK.
- defective radio remote control.
Send to the manufacturer!
Locking pin does not come out of
the housing.
- Servo motor defective.
- poor lubrication.
Immediately take out of service
and send to manufacturer!
LED lights up red continuously.
Locking pin automatically moves
upwards after locking and opens
the LUDWIG HOOK .
Dirt contamination in the notch on
the hook prevents full safe locking.
Clean the notch!
LED on LUDWIG HOOK flashes
red continuously. Locking pin has
moved up in the housing.
The locking pin has not found the
position of a full and safe lock (after
20 locking attempts).
Send to the manufacturer!
Hook does not turn or moves only
with difficulty.
- Spring defective/jammed.
- poor lubrication.
Send to the manufacturer!
Bad range of one or all LUDWIG
HOOK.
- flat battery (transmitter or
receiver).
Charge battery!
- Radio transmitter/antenna
defective.
Send to the manufacturer!
- Radio receiver/antenna defective. Send to the manufacturer!
Flashing of the upper LEDs on the
remote control (2x one after the
other 4x rapid).
- Incorrect operation Wait for the flashing procedure and
push the keys in the correct se-
quence within a period of 0.5 sec!
Radio remote control
Rapid flashing of the LED operat-
ing button radio remote control.
- flat battery. Charge battery!