Installation Guide

Product Information | 11
determine if other surface measures need to be taken or conditions
addressed, including, but not limited to requirements for static
control, state health and building codes, slip resistance, high
impact traffic and moisture/water exposure. Other than the specific
warranty identified above, Lucida Surfaces® provides no additional
warranties and Lucida Surfaces® does not warrant that any of
the uses identified above are in compliance with any applicable
building, health, inspection, and/or other municipal regulation or
codes. Lucida Surfaces® is not responsible for usage that is not
in compliance with any regulation or code. Proper assessment of
location and usage must be applied. Contact your Lucida Surfaces®
representative for questions on performance in specific locations.
The Lucida Surfaces® Limited 25-Year Residential Warranty and
Limited 10-Year Light Commercial Warranty are made subject to
the following conditions:
The planks must be installed properly in accordance with Lucida
Surfaces® installation instructions. The instructions should be
obtained through a retailer or at www.LiveOnLucida.com. Proper
installation includes, but is not limited to, the following:
A moisture test must be performed to determine if excessive
moisture exists in the subfloor.
When installing over concrete, a calcium chloride moisture test
must be performed. Readings greater than 5 lbs/1,000 sq. ft./24
hours are unacceptable for installation. If a moisture meter is used,
a reading greater than 4.5% is unacceptable.
A polyethylene film vapor barrier must not be used over wood
subfloors. Moisture readings of wood subfloors must not exceed
14% throughout the entire installation.
Foam underlayment must meet or exceed 2.0 lb polyethylene foam
(1.9-2 lb density), CFC Free, 1.8mm to 2.1mm thickness.
When installing Lucida Surfaces® in special situation areas such
as terrazzo, pier and beam or radiant heating and to also learn how
to properly acclimate your floor, please contact our consumer help
line at USA - 1.845.877.7008 or Canada - 1.514.587.9926 or visit
www.LiveOnLucida.com to obtain important additional information.
The flooring must be used indoors only in a dry, climate-controlled
area.
The flooring must be maintained in accordance with Lucida
Surfaces® care and maintenance instructions.
Damage must not have occurred as a result of improper or
inadequate maintenance or accidents, such as damage caused by
scratching, impact or cutting. Damage resulting from the use of a jet
mop, spray mop, or similar wet mop with the flooring is not covered
by this limited warranty.
Surface wear must be readily visible (i.e. approximately 1 square
inch). Gloss or sheen reduction is not surface wear and is not covered
by these limited warranties.
These limited warranties do not apply to water damage, including
but not limited to water damage caused by flooding, standing water
(water that remains on planks longer than 30 minutes), leaking pipes,
mechanical failures, appliance leaks or pet urine.
These limited warranties do not apply to damage caused by water
or moisture in the subfloor or underneath the flooring, including but
not limited to damage from subfloor hydrostatic pressure (water or
moisture under the planks that is transmitted to the surface through
exerted pressure) or other conditions that result in water or moisture
being below the floor.
In order to retain the MaxCore® 100% water resistant feature, cut
planks must be resealed with silicone sealant.
These limited warranties do not apply to flooring installed on a
concrete subfloor unless a non-recycled (100% virgin resin) 6-mil
polyethylene film vapor barrier with a density of 0.92 lbs/cubic foot
and a thickness tolerance of +/- 10% is installed over the concrete
subfloor that emits a water vapor no greater than 5 lbs. per 1,000
sq. ft. within 24 hrs.
These limited warranties do not apply to moldings.
Installation of flooring that contains any manufacturing defect is not
covered by these limited warranties.
How to Make Claims
Any claim under any of the limited warranties above must be made
by contacting your retailer within 30 days after the basis for the
claim is detected. In addition, any claim under any of the limited
warranties above must be made before the end of the applicable
limited warranty period. Proof of purchase, including the date of
purchase, must be presented to make a claim.
Lucida Surfaces®’ Responsibility
If Lucida Surfaces® accepts a claim under any of the limited
warranties above, Lucida Surfaces® will repair or replace, at its
option, the affected Lucida Surfaces® flooring material only. If
Lucida Surfaces® in its sole discretion determines that such repair
or replacement is not reasonably achievable, Lucida Surfaces®
may choose to refund the purchase price of the affected Lucida
Surfaces® flooring material. If the design for which a claim is made
is no longer available, Lucida Surfaces® will replace the affected
planks materials with another Lucida Surfaces® design of equal
or greater value at Lucida Surfaces®’ discretion. Upon approval
of the warranty claim, Lucida Surfaces® will provide you with
instructions on the manner in which to proceed in order to have
your flooring repaired or replaced, and you must comply with such
instructions within ninety (90) days after the claim is approved or
your rights under the limited warranty will be deemed waived. The
above remedies are the sole and exclusive remedies for claims on
this product. These limited warranties give you specific legal rights,
and you may also have other rights which vary from State to State.
Disclaimers
LUCIDA SURFACES® DISCLAIMS ALL OTHER EXPRESS OR
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,
WITH RESPECT TO THIS PRODUCT.
Lucida Surfaces® disclaims liability for incidental and consequential
damages. Some States do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation or
exclusion may not apply to you.
These limited warranties are not transferable. They extend only to
the original end consumer.
Samples, descriptions, and other information concerning the product
contained in Lucida Surfaces® catalogs, advertisements, or other
promotional material or statements made by sales representatives
or distributors are for general informational purposes only and are
not binding upon Lucida Surfaces®. No sales representatives or
distributors shall have any authority whatsoever to establish, expand
or otherwise modify Lucida Surfaces®’ warranties.
The provisions of these limited warranties are deemed to be
severable and the invalidity or unenforceability of one provision shall
not affect the validity or enforceability of any other provision. These
limited warranties constitute the entire agreement of the parties, and
no waiver or amendment shall be valid unless in writing and signed
by an authorized representative of Lucida Surfaces®.