Installation Guide

Product Information | 13
must be performed. Readings greater than 5 lbs/1,000 sq. ft./24
hours are unacceptable for installation. If a moisture meter is used,
a reading greater than 4.5% is unacceptable.
A polyethylene film vapor barrier must not be used over wood
subfloors. Moisture readings of wood subfloors must not exceed
14% throughout the entire installation.
Foam underlayment must meet or exceed 2.0 lb polyethylene foam
(1.9-2 lb density), CFC Free, 1.8mm to 2.1mm thickness.
When installing Lucida Surfaces
®
in special situation areas such
as terrazzo, pier and beam or radiant heating and to also learn how
to properly acclimate your floor, please contact our consumer help
line at USA - 1.845.877.7008 or Canada - 1.514.587.9926 or visit
www.LiveOnLucida.com to obtain important additional information.
The flooring must be used indoors only in a dry, climate-controlled
area.
The flooring must be maintained in accordance with Lucida
Surfaces
®
care and maintenance instructions.
Damage must not have occurred as a result of improper or
inadequate maintenance or accidents, such as damage caused by
scratching, impact or cutting. Damage resulting from the use of a jet
mop, spray mop, or similar wet mop with the flooring is not covered
by this limited warranty.
Surface wear must be readily visible (i.e. approximately 1 square
inch). Gloss or sheen reduction is not surface wear and is not covered
by these limited warranties.
These limited warranties do not apply to water damage, including
but not limited to water damage caused by flooding, standing water
(water that remains on planks longer than 30 minutes), leaking pipes,
mechanical failures, appliance leaks or pet urine.
These limited warranties do not apply to damage caused by water
or moisture in the subfloor or underneath the flooring, including but
not limited to damage from subfloor hydrostatic pressure (water or
moisture under the planks that is transmitted to the surface through
exerted pressure) or other conditions that result in water or moisture
being below the floor.
These limited warranties do not apply to flooring installed on a
concrete subfloor unless a non-recycled (100% virgin resin) 6-mil
polyethylene film vapor barrier with a density of 0.92 lbs/cubic foot
and a thickness tolerance of +/- 10% is installed over the concrete
subfloor that emits a water vapor no greater than 5 lbs. per 1,000
sq. ft. within 24 hrs.
These limited warranties do not apply to moldings.
Installation of flooring that contains any manufacturing defect is not
covered by these limited warranties.
The following are not covered by this warranty:
• Darker, solid colors naturally show more scratches and dirt
and require more maintenance. We cannot warrant the
product against such claims.
• We will not accept shading claims for an overall white floor
with touching white planks or tiles.
• Damage caused by fire, flood, moisture intrusion caused by
emissions from subfloor, intentional abuse, damage caused
by vacuum cleaner beater bar, indentations or damage caused
by improper rolling loads, chairs or other furniture not using
proper floor protectors or caster wheels, and cutting from
sharp objects, asphalt staining and staining from rubber mats,
surface scratches, changes in color or sheen appearance
when exposed to a natural light source, exterior application
or loss due to inconvenience, loss of time, incidental expenses
or consequential damages.
• Minor shading, color or texture differences between samples
and delivered product.
• This warranty shall not include loss of time, inconvenience,
incidental expenses (such as telephone calls, labor and/or
materials) incurred in the removal or reinstallation of the
affected material, and any other incidental or consequential
damages.
How to Make Claims
Any claim under any of the limited warranties above must be made
by contacting your retailer within 30 days after the basis for the
claim is detected. In addition, any claim under any of the limited
warranties above must be made before the end of the applicable
limited warranty period. Proof of purchase, including the date of
purchase, must be presented to make a claim.
Lucida Surfaces
®
’ Responsibility
If Lucida Surfaces
®
accepts a claim under any of the limited
warranties above, Lucida Surfaces
®
will repair or replace, at its
option, the affected Lucida Surfaces
®
flooring material only. If
Lucida Surfaces
®
in its sole discretion determines that such repair
or replacement is not reasonably achievable, Lucida Surfaces
®
may choose to refund the purchase price of the affected Lucida
Surfaces
®
flooring material. If the design for which a claim is made is
no longer available, Lucida Surfaces
®
will replace the affected planks
materials with another Lucida Surfaces
®
design of equal or greater
value at Lucida Surfaces
®
’ discretion. Upon approval of the warranty
claim, Lucida Surfaces
®
will provide you with instructions on the
manner in which to proceed in order to have your flooring repaired or
replaced, and you must comply with such instructions within ninety
(90) days after the claim is approved or your rights under the limited
warranty will be deemed waived. The above remedies are the sole
and exclusive remedies for claims on this product. These limited
warranties give you specific legal rights, and you may also have
other rights which vary from State to State.
Disclaimers
LUCIDA SURFACES
®
DISCLAIMS ALL OTHER EXPRESS OR
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,
WITH RESPECT TO THIS PRODUCT.
Lucida Surfaces
®
disclaims liability for incidental and consequential
damages. Some States do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation or
exclusion may not apply to you.
These limited warranties are not transferable. They extend only to
the original end consumer.
Samples, descriptions, and other information concerning the product
contained in Lucida Surfaces
®
catalogs, advertisements, or other
promotional material or statements made by sales representatives
or distributors are for general informational purposes only and are
not binding upon Lucida Surfaces
®
. No sales representatives or
distributors shall have any authority whatsoever to establish, expand
or otherwise modify Lucida Surfaces
®
’ warranties.
The provisions of these limited warranties are deemed to be
severable and the invalidity or unenforceability of one provision shall
not affect the validity or enforceability of any other provision. These
limited warranties constitute the entire agreement of the parties, and
no waiver or amendment shall be valid unless in writing and signed
by an authorized representative of Lucida Surfaces
®
.